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February 2023 by Maryleslie h.
I am so pleased with my experience at Casual Living and Dottie! She was so knowledgeable about the products and helped me choose the perfect furniture for my new screen porch, My furniture was delivered a couple of weeks ago and we absolutely love it. So pretty and very comfortable. The delivery was very smooth and they were so helpful in placing everything. I highly recommend Casual Living
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July 2022 by Donna S.
Dottie was so knowledgeable about outdoor furniture! She was able to guide our thinking and help us evaluate our choices in patio furniture. No high pressure at all, which we appreciated as we like to mull over our choices before we make a decision. I am certain that this beautiful outdoor furniture will give us many years of enjoyment as we lounge comfortably on the back deck!
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April 2022 by Barry Shultz
We highly recommend Casual Living of Columbia to purchase good quality outdoor furniture! They have a wonderful selection of offerings to choose from. Owners, Dottie & John have a tremendous amount of experience and knowledge in their field and are wonderful to work with...even through challenges such as supply chain set backs, etc. Our most recent purchase was a Designing Fire Oriflamme - coffee table sized fire table, which we are extremely happy with. We'll be sure to return to Casual Living for our future outdoor furniture needs.
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January 2022 by Kenneth Goodwin
If you want quality outdoor furniture and accessories, this is definitely the place to go. They pride themselves on quality products and not to forget, great educated customer service
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November 2021 by Doris Ruys
Great people to work with!!
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September 2021 by John Mitro
High quality outdoor furniture, sales/owners are extremely knowledgeable
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August 2021 by Kevin never lies
Very high quality outdoor patio furniture. They delivered my furniture today. The delivery were excellent and helped me set up my patio so I could make the most out of my space! If you want high quality outdoor furniture this is the place to go!
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June 2021 by Cynthia Gilliam
I have been shopping at Casual Living since 1995 and they are excellent people to do business with.
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November 2020 by Kevin
Very high quality outdoor patio furniture. They delivered my furniture today. The delivery were excellent and helped me set up my patio so I could make the most out of my space! If you want high quality outdoor furniture this is the place to go!
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October 2020 by Billy Cantey
Great store. We bought two chairs and a couch for our back porch. We went back and got a table and chairs. All of the furniture is great. It is well made and comfortable. We use it all of the time. And, the owners of the store were wonderful helping us pick out the right furniture. I don't think we'll be replacing our furniture any time soon due to the high quality, but we would certainly buy more from them. And, I recommend them to everyone looking for outdoor furniture.
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March 2020 by Annette Massey
Very knowledgable, helpful staff. Beautiful high quality furniture. They always stand behind their products.
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October 2019 by A. Chilcoat
If you're in the market for outdoor furniture, give Dottie Reynolds at Casual Living a call. Dottie's been helping me with my deck furniture needs for over five years, and I'm continually impressed and appreciative at the unparalleled level of expertise and customer service she brings to her business. She is articulate, determined, patient, credible, professional, responsive, friendly, engaging, and knowledgeable. When I think of the best customer service I've received in any industry, Dottie is up there at the top of the list. She's a joy to work with...and fun! Her follow-through is outstanding, and she is consistently willing to go the extra mile to keep a customer happy. Except to her, it's not "extra"...it's simply standard operating procedure.
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October 2018 by Julie B.
I ordered some patio furniture from Casual Living. The initial order was placed online. However, this turned out to be a complicated purchase, with some items back ordered and then some problems with the delivery (none of the issues were the fault of Casual Living). Throughout this process, Dottie was in constant communication with me, both through email and over the phone. She made sure that I understood what was happening at every stage of the process and was enormously helpful in getting things resolved. She even contacted me a few times to check back and see how things were going. I cannot remember a customer service experience that was this positive. I'd recommend Casual Living for this reason alone, but should also add that they have very high quality furniture at very competitive prices.
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August 2018 by TN S
I only go to Casual Living once a year and that is for there famous after Christmas sale. I have purchased some of the most beautiful holiday decor from here- this is much better quality than what you can pick up at your local Target or craft store. They do sell some really nice outdoor furniture as well and the staff are super helpful and friendly.
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April 2018 by Cynthia G.
Casual Living is the place to shop ! They back up their merchandise. We bought a patio set with table, chairs and umbrella back in 1995 from Casual Living on Two Notch Rd. The last storm we had here in Columbia SC, our table glass shattered. We took the table to a glass shop to have the same glass replaced and they wanted to charge us over 700.00 . We decided to go back to Casual Living not thinking anything could be done But we founded out they back up their merchandise and had the same type glass was on our table they had in stock at the store. Long story short they replaced our glass and it only costed us 214.00 and was ready the same day. Now that is amazing service and I recommend you to try Casual Living and you won't be disappointed. We love them (the owners ) and the merchandise they stand behind !