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September 2023 by Mindy Allen
Donna was sweet, knowledgeable and absolutely made my day!
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September 2023 by Kimberly Stubbs
My diamond fell out of my wedding band but I found it, thankfully. I brought it to them to fix. I specifically asked if I should have it reset to another setting to make it more secure. His response was “it lasted 26 years but we can if you just want a new setting”. I agreed to just set it back as the way it was 26 years ago. When I got it back, the prongs were crooked. He told me they couldn’t fix it without possibly breaking the ring and that the way it is set is terrible and he would never buy or sell a ring set like that because it it not safe that way. So…why did he not tell me that when I specifically asked the time before??? It was the same guy both times!!!! Then he wanted ANOTHER $200 to set it correctly like it should have been done. Why not tell me that the first time??? I ended up taking it somewhere else to fix it. It was poor customer service and what’s worse is he did not seem to care in the least. Poor character, poor service, poor quality. I would give them a 0 rating if I could.
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August 2023 by Tiffiney Potter
I’m not big on writing reviews but i had such a great experience with Donna and everyone at Carolina Fine Jewelry that I’m here to boost. The staff here is always so friendly and helpful. They also stand behind their jewelry and stock with brands they have put to the test. I’ve now purchased from their stock and received great customer service. I shopped around looking for a jeweler to put two of my grandmother’s rings together to make something I couldn’t find in stores. Donna has a talent for listening to what you want and helping you create that special piece. I now have a beautiful heirloom.
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July 2023 by Cory Fulton
Donna Biggs got me set up just right for my first engagement. The ring is absolutely beautiful and perfect. Thank you
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May 2023 by Jeff Hair
Donna was awesome! Only went jewelry shopping a couple times before in my life so I wasn’t 100% sure about finding what I was looking for. Donna immediately found it and was super knowledgeable and professional!! Great customer service! 100% will be back!
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January 2023 by Powers Tanis
I have always had the best experiences at Carolina Fine Jewelry! My husband got my engagement ring from them years ago, and it was such a wonderful experience that we get all jewelry from there!
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December 2022 by Amy Cox
I was surprised with the most gorgeous diamond earrings this past weekend for my birthday! Thank you so much Carolina fine jewelry! Your staff is always so friendly and willing to help find the perfect gift! I can’t wait to see what’s in the other box that’s under the tree!
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December 2022 by Kim Derrick
Have always used Carolina Fine Jewelry for all my repairs and I am extremely satisfied with their service! Also recommend them!
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December 2022 by Myrna Arnold
I was in the store for more than 10 minutes and I was never acknowledged. I have made several purchases from this store over the years so I was very disappointed in the lack of courtesy today. All male customers were being waited on and/or acknowledged when entering the store.
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December 2022 by Amy Johnston
Everyone there is wonderful and professional. Best jewelry I’ve ever purchased.
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December 2022 by julie webster
Beautiful jewelry and awesome customer service! The only place I buy my jewelry!
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December 2022 by Lisa Fields
Wonderful store and jewelry! And GREAT customer service!
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December 2022 by Thomas Landon
Great customer service! Huge inventory! Best in Columbia!
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December 2022 by Alyssa Marie
Love this jewelry store! The staff is very friendly and knowledgeable. Jon was great! He helped us pick out the perfect wedding band for my husband and creating the most beautiful custom wedding bands for me. Highly recommend!
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December 2022 by Heather Lake
I love this store so much! My husband got me the most beautiful ring for our anniversary! I get so many compliments on it. The staff was incredibly helpful and this is the only team in Columbia I’ll trust with my jewelry needs!
