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February 2024 by Joshua Gifford
I have yet to have anything but extremely smooth and trouble-free experiences at this location. I really appreciate the spots in the parking garage reserved for First Horizon as they provide quick access to the building. They validate parking and have actually reminded me of this on one occasion where I forgot to ask. It is somewhat hard to find if you are not familiar with downtown Columbia, but that was easily solved with a quick phone call when I got lost trying to find it on my first visit after moving here from TN. It is also fair to point out that this location is immaculate inside. Everything is clean and dust free. It always smells like a home rather than a business. The staff always dress sharp but not too formal. It really is an ideal experience. I just wish they would open a branch in Lexington for those of us who moved here from towns and cities where they have many locations. ??
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January 2024 by luna chyld
Super kind, friendly, and helpful lady at the front. Wish we caught her name. Thankful for a bank that cares about their customers. Hard to find these days
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July 2022 by Medgreenguy
Very professional staff. Small branch so not very busy.
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March 2022 by Jennifer Fisher
Worked with a banker to help file a poa to help manage my grandparents account. The banker was rude and condescending and also insensitive about my grandmothers passing. He has never followed up and it’s still not done after 2 weeks. He could have cared less about helping me. What a waste of time. My uncle got his poa filed in FL at another First Horizon branch and it was completed in 2 days. Don’t use this bank
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September 2021 by Patricia Andrews
All the ladies that work at the Forest Acres Branch are very friendly and I love they address me by my name when I come in or use the drive through.
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June 2020 by Katie Barkley
$20 to cash a check ?? How is this legal?? I will always not recommend this bank, and never take this as a form of payment from any customer, I dont even want to think of how horrible it would be to have an account with them
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March 2020 by Reginald Redd Reed
They don't know the services they offer and the on-site banker was the epitome of ghetto.