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February 2024 by Onebigbird bird
Awesome crew RA is top notch crew of knowledgeable mechanics. I trust them 100%
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February 2024 by Parker K
Have gone here twice. The bill is a good bit less than what you'd expect from the dealership, and they take good care of you. My father always used them for his mercedes as well, and he never had an issue either.
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January 2024 by Elizabeth “Lisabeth Liz” Lester
It's good to see other people got good service but I obviously got ripped off. I spent over $2,000 to have the coolant stop leaking in my car and 2 months later it's still leaking. I took it back twice and they seem to can't find the problem. Just to tell me it might be something else. I am not spending more money with you. I would never spend any more money with you. Maybe because I'm a woman they felt like they could just rip me off
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December 2023 by Lis L.
I think this place likes ripping women off. Don't go there. I spent over $2,000 to have something fixed and I'm still having the same problem. And they tell me maybe it's something else. I'm not spending anymore money with them. They're complete. Rip off to women.
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July 2023 by Matthew Willis
Professional and well priced, could not have been more pleased.Thank you
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May 2023 by Joyce Blazer
Kevin was exceptional in his communications with me along the way! His customer service was so impressive that I thought he was the owner!! They are all hard working and honest, with fair pricing. I would definitely take my car there again!Service: Auto engine diagnostic
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February 2023 by Paul Burnette
Had my daughters BMW 335i towed here for diagnostics and repairs after it completely died on her. Staff was very kind, diagnosed the car, communicated the list of repairs needed, fixed, and had her car back up and running. Being a parent that lives away while your child is at college very much appreciates honest, knowledgeable, and kind professional services when your child is in need of help. Do not hesitate to use this shop for your repairs. Very pleased and she much appreciated the unexpected car wash and candy! ThanksServices: Auto engine diagnostic
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February 2023 by Chris Pinckney
Good honest, professional people. O by the way, love how they give u the update on your vehicle!! Pics and accurate reports!!
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November 2022 by Timothy Moultrie
Very professional. The estimated cost and time to repair were exactly what was stated. They offered a courtesy driver service and picked me up when the work was completed. The price and service were top notch. Highly recommend.
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October 2022 by T Harper
Fair pricing to repair and good communication. They sent me a vehicle report, and I signed off on the cost—no significant price adjustments right before pickup. I will be going to Brown Motor Works and the dealership foing forward.
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October 2022 by Sharon Morris
Brown Motor Works on Broad River Rd. is my go to for all vehicle repairs and maintenance. They are very nice and professional with much better pricing than the dealership. They never try to sell me anything extra or anything I don’t need. The waiting room is comfortable and customer friendly and their bathrooms are always clean. They always treat me with respect and like family. As a bonus, they always wash and clean my car for me. Thank you for the outstanding service!Services: Tires
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August 2022 by Dean Morgan
great service and low prices (at least compared to the Mercedes dealership) make this the place to go for auto service if you have a high end foreign car like BMW and Mercedes.
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August 2022 by Jay K. Jayanthan
We were traveling from South Florida to Pittsburgh and the car started jerking near Columbia. We were referred to Brown by a local lady and I took the car first thing in the morning. They dropped me back at the hotel. Gave me priority and did the diagnosis and informed me the issue was just one tire. They wouldn't accept payment and even washed the car. Amazing team! If I lived in Columbia Brown would be my choice for my car repair.Service: Auto engine diagnostic
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August 2022 by Tanya Harper
Fair pricing to repair and good communication. They sent me a vehicle report, and I signed off on the cost—no significant price adjustments right before pickup. I will be going to Brown Motor Works and the dealership foing forward.
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August 2022 by Cristal Latalladi
Scott and the guys really took care of me. Had everything fixed in a timely manner and everyone was so nice.