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August 2023 by Katelyn Dambaugh
The most amazing experience. The customer service was impeccable and the mattress was delivered on time and is perfect!! 5 stars all around!
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October 2022 by Rose Dolbashian
My husband and I recently purchased a mattress from Best Mattress. I looked on their website first, and was able to tell the salesperson what line I thought would fit our budget when we arrived at the showroom. He was very respectful of that while showing us our options and explaining the differences, and never tried to up-sell us to a "fancier" line, which I greatly appreciated! The mattress was delivered on schedule, and I was contacted at all the times the salesperson told me we would be. The two men who delivered the mattress were very professional and competent. We received outstanding customer service while purchasing a very comfortable mattress, made right here in SC! That's an experience hard to beat.
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September 2022 by Benjamin Asbury
I recently purchased a mattress from Best Mattress and it was a wonderful experience. Upon entering I didn't realize that it was a local business that hand built all of their own mattresses. I was greeted by Buddy and he walked me through my options. He had me try a handful of different beds, asked me what I liked and didn't like about each of them and then they crafted a bed that fit my sleeping profile. It took them 10 days to custom build it and deliver it. I can confidently say that it is the most comfortable bed I have ever slept in.Off the charts customer service and a great product. I'm already looking forward to my next mattress purchase many years down the road. Thank you!
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June 2022 by Coleen Strasburger
Great customer service! I am so pleased from ordering to delivery. A quality product!! Support your local small business.
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June 2022 by Ann Maletic
I thought I chose the right mattress for me... when I asked for softer they took it back added some padding which they claimed would fix it (at a cost). It didn't work. They came again, at additional cost, said they'd upgrade it in 2 different ways....but only did one of the things.We're out $1800.
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April 2022 by Carolyn Sanders
Best place by far to buy a mattress! Buying a mattress is an important decision and Best Mattress patiently helps the buyer by answering/explaining all of the component parts of the decision. I could not have been more impressed!
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March 2022 by Ed-Maria J.
We slept on our new mattress last night, OH MY GOODNESS!!! Our backs and my hip have been hurting for a couple of months and decided it was time to purchase a new mattress. After extensive research we went to this company. Before I went to sleep last night, my back kept freezing up. I got up this morning with no back problems my husband couldn't believe the difference in me this morning nor in his back. We are big believers in your mattresses. Your guidance, knowledge and customer service in helping us was outstanding. We HIGHLY RECOMMEND!!!
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March 2022 by Fanatic
Amazing quality for absolutely astonishing prices, stopped in with my wife just looking to browse mattresses, Terry, was so informative and truly helpful after the experience the next day we went back and bought a mattress. Definitely would recommend this local store.
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January 2022 by Barney Keitt
Best Mattress can built you a new bed that you can enjoy for the next 20 years. They have good price on all the late equipment and you can sleep all day long . when you get the delivery It on time all the men , come in and goes right to work setting up your new bed..There are the best family owncompany to buy from in South Carolina.
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December 2021 by gale j james
Thank you Best Mattress’s , (we are so grateful for our relaxing king size mattress.
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September 2021 by David Phenix
Timely deliver. Friendly nice crew. $39 in reasonable delivery and remove the bedding. 5 stars!
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May 2021 by Jennifer Erdin
Buddy worked with me via text and phone to pick a mattress out for our guest bedroom. He made everything extremely easy, including setting up delivery. His delivery drivers worked with care and were quick and efficient. Although I have not had the opportunity to sleep in the bed my guests did and said it was a very nice set. However, I did have an opportunity to stay at Hotel Trundle for a staycation recently and the mattresses there were custom-made for them by Best Mattress and it was a wonderful!
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May 2021 by Everett Howard
Best Mattress is great. I own 5 of their mattresses in my home and wouldn't think of buying elsewhere. All of their mattresses are built in their own local factory. They can even build one to your specifications as they did for me. I sleep on it every night. All of the staff are friendly, knowledgeable and professional. Their products are all high quality. Never had one issue with any of their products.
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May 2021 by Doris Conrardy
The process of selecting a bed and understanding the features/ benefits was made easy with the team at Best Mattress. Knowing that our mattress would be made locally was a plus! We have had our bed now for over a month. So very comfortable and everything we wanted it to be. Knowing that they will come out and adjust the firmness, if needed, also a plus ( have not needed that though!). Local business who understands the importance of quality customer care and service to accompany their quality product!
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May 2021 by Kendra Smith
I contacted Best Mattress to inquire about an adjustable bed frame for my sister and brother-in-law.I am out of state so I was unable to visit the showroom. I spoke on the phone with Terry and Buddy on different occasions and they both assured me that they would take care of them and get it delivered, set up and educate them on using the adjustable frame. The frame was delivered this week and they love it! The gentlemen that made the delivery were fantastic! So much that even my teenage niece noticed and appreciated their kindness, patience and help.I think this speaks volumes about this company and their values! I am happy to support a small local company and especially when they have such great values and excellent customer service, both of which are very much needed right now in our country.Thank you again for your help, especially with our unusual circumstances.