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March 2024 by Jennifer Bovain
Fast, friendly, professional
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February 2024 by P. Epps
Highly recommend this store. Very professional and knowledgeable staff. Friendly and helpful.
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January 2024 by Melissa Perez
The day I did my order at this location the employees were friendly and helpful. I only had issues the day they came out to deliver my bedroom set. First the delivery guys seemed annoyed that I even answered the door for them to bring everything inside. After they started to bring everything inside they made damages to my walls and paint also making a hole in my wall. I contacted the store manager and spoke with Justin and he assured me they would pay for all the damages done during the delivery. I had to contact the manager multiple times to get this revolved and most of the time it was really hard to get in touch with the manager I was dealing with. It took longer than it should have to get everything resolved but I’m glad my house is fixed. I am not sure if every store has the same delivery guys but this store needs a change from those guys. I had a horrible experience and I hope no one else has to deal with this.
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December 2023 by John Small
I had open heart open triple surgery and needed up quickly buy and have delivered a recliner that I could sleep in. Badcock was the only Furniture store who cared enough to make the effort to get me what I needed to purchase. One store could have cared less, one store would sell me one, but it had to come from the warehouse, they refused to sell and replace their floor model the next morning, however Badcock was more than willing to help me as a paying customer what I needed. I should have went there in the first place. They did the same thing for my Sister in 2009. They have a wide offering of home friendly, well made furniture.
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September 2023 by Anthony E Tindal
Hi everyone my name is Anthony me and my fiance Ms Janice had a wonderful experience with Mr Justin at this location and he was very informative while dealing with customers that we're already In the store thank you so much we appreciated every moment it.
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August 2023 by rhonda Johnson
If you're in Columbia sc and you're looking for the perfect furniture store stop by at the Babcock on St Andrews Jesse is wonderful patient and understanding customer service is 10 out of 10
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August 2023 by Melinda Etheredge
Always helpful and friendly. I will always stick with Babcock
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February 2023 by Eric Marsh
Friendly staff that doesn’t hassle you. All of the furniture is fairly priced. We got a Laz-Boy chair for cheap compared to the name brand store
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January 2023 by J P
Been Shopping here many years never had any problems!
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December 2022 by Laporshe Smith
Mike was great. Definitely go here for your furniture needs!
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December 2022 by toby white
Most friendly environment perfect.... If you shop there they will make you laugh like Santa Claus LOL..... Thank you guys for being so helpful.... I will Tell my friends to shop there.... On San Andrews road
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November 2022 by Holly Addy
Mike is awesome! Very helpful and great attitude
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August 2022 by Robert and Cathy Casanova
The service is always great, and they can order almost anything your looking for, for your home, multiple brands to choose from.
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January 2022 by Shawanna Downing
My family and I have purchased several furniture pieces in the past including last year. Normally, my experience is very pleasurable toInclude my purchase last night, however, today that is not the case. Andrew Chauncey is the absolute best so this does not include him by no means. Shawn, the questionable Assistant Store Manager, as I was told by her, is the worst. I was offered last night to purchase a dining set that is apparently on back order but also seems to be being discontinued. Shawn has flat out refused to sell me this set because she said her customer comes first. She further lied to say she was the only one working at the store.She claims there is a 48 hr hold on it for her customer that came in Tuesday. Today is Tuesday so that’s not true, and if it was last Tuesday, the 48 hours has been expired a long time ago. She refused to give me the store manager’s name. When I asked her regional director, she gave me corporate’s number. I have contacted corporate at 1-800-badcock. There was no hold or sold sign on this set either. It was, none of this would be happening. The Decker Blvd. location has already sold their floor model & the Lexington, SC location refuses to sell their floor model. The lies and lack of customer service is unexplainable and very unacceptable. After this, I don’t know that I will ever shop or recommend anyone to Badcock again.
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January 2022 by Cierra Mitchell
This is the worst place to do business with. NEVER will I go back. Not only do they over charge but they have the WORST customer service. PLEASE DO NOT DO BUSINESS HERE!
