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December 2023 by Melissa Haynie
Anthony helped us find a couch and recliner combo perfect for our small living space! Super kind and efficient. 10/10 would recommend.
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December 2023 by Breanna Akins
Tyler was amazing when it came to picking out furniture for my office and bedroom. Any question I had, he was quick to have an answer and he knew his stuff. Thank you, Tyler!
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December 2023 by Cameron
Jacob was very friendly and helpful! He even pulled up the Ashley website to show us another option for a dining table.
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November 2023 by Bonnie Shelton
Had a good experience at Ashley Outlet. Jacob was very helpful & knowledgeable. I came in looking to purchase a queen mattress. He took his time & educated me on all the mattresses. I did end up purchasing a queen mattress. The only draw back was delivery time on the mattress 10 days from the day I made the purchase
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November 2023 by Courtney Williams
Zack is a great salesman. I came in looking for a couch and came out with a couch and a bed. He was very patient and helpful! Thank you so much Zack for getting me what I needed.
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November 2023 by Javonda Woods-Ladson
Jacob was Awesome and Exceptional! He greeted my husband and I as soon as we entered the store, checking on Us as we browsed . He helped Us locate the correct size and style of furniture we needed! Thank you Jacob for your superb Customer Service, you are truly an asset to Ashley Outlet! ❤️
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September 2023 by Heather Willingham
I went into Ashley Furniture Outlet on a Tuesday and was helped by Jacob and Tyler..both were extremely helpful and took into consideration all of my needs. I found a sofa that I thought might work but needed to go home and measure one final time (measure twice, purchase once!) The very next day, I walked in the store ready to make my purchase. Jacob helped with my purchase and delivery and much to my surprise, the sofa was able to be delivered that Friday! I recommend Ashley Furniture Outlet to anyone who may be looking to purchase new furniture and/or accessories for their home.
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September 2023 by Britney W.
I have purchased from her before and I will continue too. The quality is nice and lasts. So I just bought a new couch and bed with mattress. We worked with Kyle and he was great very helpful with all my questions and getting me the best deal. Can't wait for my new furniture to be delivered!
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August 2023 by Rita W
I'm not certain of the correct spelling of my sales associate name (Her name sounds close to the name Lilly, but not how you spell or pronounce her name) but she was very helpful and professional. She made sure that any questions that you had were answered and was very patient and not too pushy for a sale. Very satisfied with the services provided and can't wait for the delivery of our new Sofa and Loveseat!
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August 2023 by Olivia Ward
I walked in to ask questions about ordering a piece of furniture. Everyone I worked with was nice and they helped me with the purchase so I could have my order delivered. I’d highly recommend this store and Tyler gave me his business card so I could reach out later with any questions.
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August 2023 by Justin V.
i bought a bedroom set from Ashley's and had to take off 5 days from work due to delivery/repairs. was told the items could be delivered a week later and i opted for almost 2 weeks later and get a call the day it's supposed to be delivered saying they can't deliver that day and it would be 2 weeks later. the day finally comes and they call to say they can deliver everything but the dresser that day and that the dresser would have to be delivered another day.. they deliver and the bed is damaged..they send a repair tech to fix the bed.the dresser finally gets delivered almost 2 weeks later and there are two drawers that you have to force open, all the drawers are crooked and misaligned and multiple panels not lined up properly. (mind you i paid the $250 for assembled delivery)they send drawer slides as a repair blindly and send a repair tech who finds that these aren't the right parts and turns out the issue can not be repaired. i call them to figure out the next move and get told that I'm a liar (not an exaggeration!) so i tell them to give me a number or email i can send pictures to show proof and they do. 5 days later i finally get a response saying they will send a new dresser and exchange. they deliver a dresser that still is not 100% but at least better than the last. fast forward a few days (i went on vacation and did not feel like dealing with this when I'm supposed to be enjoying myself) i call and ask them what they would like to do to make up for this absolutely atrocious experience that i dealt with (for the record i have purchased many many things from this company!) and I'm told they will not be doing anything for me. i will NEVER do business with this company again and i will certainly be telling everyone i know not to as well.
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July 2023 by Mandy Green
Mike and Calla were incredibly helpful in our furniture shopping process! They both did a great job helping us figure out what we wanted and explained everything in detail so we knew exactly what was going on at all points during the buying process. They both exhibited amazing customer service skills, and came across warm and welcoming! I would definitely recommend shopping here and will return in the future. They have great deals on furniture which is great as we are a young couple furnishing our first home. Thanks Calla and Mike!
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July 2023 by Renata Burriss
Mile always make your shopping easy, I can walk in the store and tell him what I'm looking for and walk out as a happy customer. He has very good customer service. Thank you Mike you were a big help.
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June 2023 by Marian. Says
Awesome furniture choices for any room. Not to mention, the beautiful accessories to make your home pop like a model home. And they offer old-school customer service with smile and kindness. I'll be back soon! Thanks Mike and the manager!
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June 2023 by James Mackey
Mr. Mike Brown - He was absolutely fantastic. Greeted us right as we walked in the door and continued to check up on us as we shopped around. He was extremely nice and helpful with the process and any information concerning my purchase. Fantastic person to do business with. If you come in and Mike is there he will definitely help you out and provide a great experience.
