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December 2023 by Sharon Worthy-Boyd
Sandra was the ultimate professional and very helpful! She went the extra mile!
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September 2023 by John Thomas
Evelene was very professional and courteous to me as soon as I stepped in her exam room. Overall I had a great experience.
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September 2023 by Isabella Dubose
The service was phenomenal. The staff made me feel so comfortable. From the receptionist, optometrist and Panistia, the sells rep provided awesome customer service and support. Highly recommended!!!!
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August 2023 by Ms. Jones
Very nice and friendly people from the front desk all the way through. They got me in & out in a short amount of time. Thank you Ms Evelene, and Dr. Campbell is as handsome as I remember ?? keep up the good work ??
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August 2023 by Sydnie White
Wyatt did an excellent job. Made us feel welcomed and had perfect customer service. We will be coming back in the future
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July 2023 by Felicia Lawrence
I have been an America’s Best customer for over 20+ years. I have been to multiple locations in various states, including Indiana, Ohio, Florida, Georgia, and most recently, Columbia, SC. Because I move frequently, I have always enjoyed the perks of knowing that the company had my eye history, and if I ran out of contacts, I could easily pick up more either online or in person. Because of this, I have always been a member of the eye club.However, within the last few years, I have noticed a significant change within America’s Best stores. Customer service has been lacking; locations lack availability, and stores were unkept. And overall, the customer experience has been poor. It’s gotten to the point, that I made the decision that when my current eye club member contract expired that I would not renew and just use a traditional method for eyecare.This all changed after going to America’s Best off Two Notch Road. From start to finish, I was highly impressed on how they got everything right. They had availability to see the eye doctor within a few days. As soon as I booked my appointment, I received emails and text messages confirming my time. The day before my visit I received a phone call, making sure I was still available and to see if I had any questions. When I arrived to my appointment, I was greeted by everyone who worked there. The location was pristine; I honestly felt like I was walking into the new facility. The process was so quick. My appointment took around 30 minutes, from check-in to the pre-screen, formal eye exam, and paying for new contact lenses. Alisha, Sam, Campbell, and Quanesha were such a phenomenal team. You could tell that they all took pride in their work. Even though they were very efficient and quick, they were still able to provide professional and personable experience.
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July 2023 by Stephanie Berry
The customer service was Awesome! The manager Sybil was exceptional. Very professional and kind. We need more customers service like her ❤️
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July 2023 by Sheri Lightkep
Went to America's Best on Two Notch Rd to have my glasses adjusted. Was warmly welcomed when I walked in. Sam helped adjust my glasses to a perfect fit, all the while with a happy face and very pleasant attitude
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July 2023 by Felicia L.
I have been an America's Best customer for over 20+ years. I have been to multiple locations in various states, including Indiana, Ohio, Florida, Georgia, and, most recently, Columbia, SC. Because I move frequently, I have always enjoyed the perks of knowing that the company had my eye history, and if I ran out of contacts, I could easily pick up more either online or in person. Because of this, I have always participated in the eye club.However, within the last few years, I have noticed a significant change within the America's Best stores. Customer service has been lacking; locations lack availability, and stores are unkempt. And overall, the customer experience has been poor. It's gotten to the point that I made the decision that when my current eye club member contract expired that I would not renew and just use a traditional method for eye care.This all changed after attending America's Best off Two Notch Road. From start to finish, I was highly impressed with how they got everything right. They had availability to see the eye doctor within a few days. When I booked my appointment, I received emails and text messages confirming my time. The day before my visit, I received a phone call, making sure I was still available and to see if I had any questions. When I arrived at my appointment, I was greeted by everyone who worked there. The location was pristine; I honestly felt like I was walking into a new facility. The process was so quick. My appointment took around 30 minutes, from check-in, to the pre-screen, formal eye exam, and paying for new contact lenses. Alisha, Sam, Campbell, and Quanesha were such a phenomenal team. You could tell that they all took pride in their work. Even though they were very efficient and quick, they could still provide professional and personable experience.Whatever their manager did to motivate their staff, I hope he continues to do so.
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July 2023 by Tysheonna Porcher
Very professional service. Mr Wyatt gave us thorough information and was very patient in answering our questions. Will definitely recommend!
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June 2023 by Evelene Moses-Perry
Everyone at this location was so knowledgeable and helpful. They make sure everything is right and that you are satisfied. Thanks Mr. W, Mr. Sam and all the Frontline staff. Hats off to Mrs. Sybil for the staff she highered. Thank you so much for phenomenal service ❤️
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June 2023 by Quandre Butler
They were extremely helpful and were able to fit me in same day and had everything that was asked!! Absolutely amazing best experience ever !! Sam and Dr. Campbell are the absolute best !!
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June 2023 by Anita Sumter
They lie to me about the price of the contact lenses told me one box and two boxes of color Lenses for 145.77 plus the taxes when I got there to pay Nikki said one box of color Lenses is 119.00!. I asked for Serena but she was not there everyone else including Dr.Campbell was nice but not Nikki she flipped the script. Overcharged big time. Still have not received contact lenses it's like someone else is getting my second box for free.probably person who keeps stealing my identity and money.
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June 2023 by Van Bass
The folks at America's Best did a great job! Everyone was friendly, patient and helpful. Their deals saved me a ton of money, too!
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May 2023 by ST Wafe GTG
This was such a fast and efficient exam! I broke my glasses and they were able to get me in same day. Great glasses selection as well.
