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December 2023 by Francis A. Sanchez De Vargas
very bad service from the account specialists, the lady who serves is very rude, I do not recommend it, how is it possible that such a large bank is served by such unprofessional people?
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December 2023 by Carlos Vargas
Terrible attitude with the costumer, came with Id and didn’t want to help me
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September 2023 by Celeste Mohr Lantis
I have spent several Fridays and a lot of time with Veronica (Senior Premier Banker), Tegan (Associate Personal Banker) and Joe (Branch Manager) working to close out my deceased mother's account. I cannot think of the last time that I felt so well taken care of at a bank! I am so grateful for the time they spent with me to go through the process... in fact, so grateful that I am now closing out my Bank of America account and opening accounts with Wells Fargo. Their customer service was just over the top! ???
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June 2023 by Nathan Boepple
They really need to hire more tellers.
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March 2023 by Wally Anderson
Finally got fed up with Wells Fargo's garbage service and woke politics, went in to close my account, and was told I'd have to come back in an hour because apparently the tellers are too incompetent to close an account in less than an hour.
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February 2023 by Rena Duvall
I went to the branch after spending 4 hours total on the phone with customer service with no resolution. My banker, Chris, went way above and beyond to help me find a resolution to the problem. He handled an incredibly frustrating and stressful situation with the utmost professionalism and kindness!
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March 2022 by Rodney B
Had an appointment with a banker to complete a wire transfer for a property I was purchasing same day. Had a booked appointment for 12:30 PM and arrived about 10 minutes late. Was told the banker was in the back and would be out momentarily to assist me. Shortly, a lady who I believe was the banker meant to assist me came out of the back and I overheard her tell the other workers she was going to lunch. About 15 minutes after that another worker came over to ask me again what time my appointment was for and when I said 1230 per response was “ oh, let me go check because I hope she did not go to lunch”. After waiting another 10 minutes and no one returned I gave up and left to find another branch that would give me the service I needed. very disappointing customer service.
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February 2022 by L. Maitre
I visited the drive up at this branch today and encountered the branch manager during my transactions. I found her tone to rude and condescending and she was extremely unpleasant. I will be closing my account with Wells fargo and taking my business to Founders credit union.
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December 2021 by Heidi Sides
Needed to send a last minute money wire and the branch manager was nice enough to squeeze me in between appointments and was very easy to work with!
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January 2021 by Heidi Hearne
Needed to send a last minute money wire and the branch manager was nice enough to squeeze me in between appointments and was very easy to work with!
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October 2020 by Amber Ricker
Very rude and intrusive. Would not let me and my husband discuss something in private. Trying to trap him into all types of fees etc. They need to learn to mind their business and quit being so nosey in peoples business. Wells Fargo is not that great of a bank anyways. So no thanks
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June 2020 by Robyn Chapman
Christy was our Banker. We set up a savings account for my teenager. Christy was so detailed and informative. We felt both satisfied and comfortable with conducting business with this bank because of our Banker.
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December 2019 by Billy Nunya
How is someone who work a normal job 9-5 supposed to bank when they are closed the weekends...im going somewhere else
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October 2019 by Jason Wright
I only have trouble at this location. For some reason my deposits never go through until the next day. Any other Wells Fargo they go right into my account instantly.
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April 2017 by Brent
It's a bank.
