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October 2023 by S.P. S.
This bank is the worst! Never enough tellers on. I only come here for work so I have no choice! Average wait is 30 min!!Drive up is just as badNo star!
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August 2023 by ashley thompson
Very poor customer service if you aren’t a member they treat you as if your time doesn’t matter.
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May 2023 by Suzie Lovin
I love my Wells Fargo. Great customer service !!
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April 2023 by Billy Coleman
Johnetta>> Amy >>Stephanie>> she done a great job and the other ladies
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April 2023 by shay s
ATROCIOUS- they are SO RUDE like the other customer said and have one black teller working the inside window so when I went up to it with no one in line they told me to wait- that they are overwhelmed with the two people sitting in the lobby. This place is pathetic.
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April 2023 by A B
Lisa is very rude. Absolutely no customer service skills. She talks to the customers like they have no other option but to use this bank when you are doing them a favor and keeping them in business by letting them hold your money! Not willing to go above and beyond to help customers with their needs. Quick to find any reason to get you off the phone or out of the building.
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February 2023 by Madison H.
I called clover, sc Wells Fargo to turn off my grandmas account because someone in our family stole her card, but I was at work when I noticed they had access to her bank online, which I oversee due to her memory and bills going unpaid. They transferred me to customer service and said "they can't turn it off, but if it was stolen then, they would've correct?" Which it was, by an ungrateful BRAT!!!! Anyways they said it was elderly abuse, and I told them to turn it off quick, I had to leave work, because Wells Fargo couldn't do there job, run to my grandmas house, and turn off her card with phone number, that family memb was already gone and spent $23.50 cent in 20 minutes.. do better wellsfargo when someone reports something, in an emergency we need to trust our banks. I called back after I secured her bank and locked it down, and asked to be added to her account officially they said we had you come into the bank, but honestly with how that just went I don't think we should trust our money with this bank. Very disappointed. - also going to talk to my grandma about how she feels about switching banks as well as me closing out my account we both need banks we can trust in emergency situations. Definitely definitely let down, would never recommend this bank after what I just dealt with.
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January 2023 by Google user
The clover branch is the only one I really like. I’ve had problems at other branches that took days to strengthen Out.
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November 2022 by Michael Mitchell
The clover branch is the only one I really like. I’ve had problems at other branches that took days to strengthen Out.
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May 2022 by Michael N.
Wells Fargo went to your Clover, SC branch and there was no one there to help me, no managers, no bankers.... you have someone there helping people with notary signings but for me, I was told no one was there to help me and I was forced to call the phone number for help while I went to the bank for help.... it's obvious your company doesn't help poor people because you lie about your own policy on your own website, then refuse to even help me because I have a poor people problem, but anyone else got help. Absolutely disgusting how you treat people and even after more than an hour, I still did not get help, despite your policy stating on your website against what you did to my account!!!
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February 2018 by Jo Thompson
Not my bank
