-
December 2023 by Amanda Baine
Mrs. Vivian was very helpful and professional as she assisted me in opening my savings CD. I have banked with Family Trust for over a decade and have always had a pleasant time in both the Clover and York branches.
-
December 2023 by Deb Martin
I had a very short wait time and Vivian was was courteous, helpful and professional. I had to get 4 gift cards, so it was a little time consuming but Vivian was very patient and kind. She made it a very pleasant experience. I live in York but if I have to do anything other than use the ATM I prefer to go to Clover because they get you in and out as quickly as possible and I appreciate that.
-
December 2023 by Staci Jackson
I love banking with Family Trust. We recently visited Clover branch to set up separate account for my son. Vivian was friendly, patient and helpful in assisting us....the day before Thanksgiving! Grateful for all the Clover people at Family Trust. They are friendly and "hometown" feel carrying on conversations with customers that show they know their people.
-
December 2023 by Sabrina Solaka
Mrs Sanders was super lovely helpful and nice. I appreciate her help.She’s very knowledgeable. She worked with me on point an account for my little boy. Every one in this branch so lovely and helpful. Thank you for the great customer service.
-
December 2023 by Andrew Watson
Family trust clover branch was so nice. It was my first time visiting that branch and everyone there was so polite. Hannah was great with helping me make my payment and showing me how to do it online.
-
November 2023 by Naomi Watts
I went in because I was having trouble with my account and Vivian was really helpful with getting everything straightened out for me. While she was helping me she also made it enjoyable and made me feel a lot more comfortable in the little time I was there! Not only was Vivian really nice and helpful, but the playlist they have it’s actually really good, depending on your taste of course. All together it was a really nice and quick visit!
-
November 2023 by Lorane Golding
I came into the branch because my digital banking was not working and Vivian helped me with it. She was so friendly and helpful. After she helped me, she asked me a few questions and I ended up opening a CD and will be back to do more business with her. She was excellent and I thank her for helping me.
-
November 2023 by Les Stewart
Great people! I’ve been in the process of moving my business from a major national bank to Family Trust for the last year or so. Each step of the way FT’s ‘people’ have been there to talk with and help while the big banks ATM hasn’t said a word about me leaving. Nice that the art of personal banking is not entirely lost. Definitely recommend the Clover branch with thanks to the Rock Hill office for outstanding service.
-
November 2023 by Wayne Funderburk
Tanja at the Clover South Carolina branch did an excellent job taking care of everything I needed today! Thank you for having a great Representative to assist me! She told me it would be a few minutes because she was taking care of another customer, I really did appreciate that. One great bank to do business with. Thanks again
-
November 2023 by Steven Farrell
Very rare to receive excellent customer service every time. But every time I have come to Family Trust in Clover, Hannah in the drive thru window has been pleasant, knowledgeable and understanding to every situation we’ve had. Unfortunately we are moving but I highly recommend this branch and if you get to work with Hannah, I’m sure you will experience the same amazing customer service.
-
October 2023 by Canarygirl Riener
Vivian was the best, she did not make me feel rushed even though they were extremely busy. Made me feel important not like the big store banks.
-
October 2023 by Meredith L.
Family Trust refinanced my car for a better interest rate. They were so helpful, and everything was so smooth. I recently applied for a loan to do some work on my car. I called and a man I think his name was Brad talked me through the process and got me approved for a loan within 5 minutes. He sent me the paperwork to sign, and I sent him the paperwork back and we set up when the payments would come out of my account. It was such a smooth and easy process. If you need any kind of help with banking or loans this is the place to go.
-
October 2023 by Shelby Bryant
My mom and I had the best experience here getting an auto loan with Carmella. From the moment we walked in, the people behind the counter were very friendly, and Carmella was no different. My mom and I had never gone through this process before, and we were extremely intimidated by the whole thing. Carmella took the time to talk us through every step of the process, offer her professional advice with the years of knowledge and experience she has, and make sure we understood everything and all of our questions were answered, even ones we didn't know to ask. My mom and I are still reveling over how easy and non-stressful the process was here. I can't recommend this branch enough!!
-
September 2023 by Ernest Waldmeyer
Carmella Petty was extremely pleasant and easy to work with. She made setting up new checking and savings accounts, refinancing my car and setting up a debt consolidation loan a breeze. AWESOME??????
-
September 2023 by Debbie C
Vivian was so helpful and patient with me. Listened to what I wanted and assisted me in making it happen. She is so pleasant and made me feel like family! Will definitely see her when I need any assistance at FTFCU!
