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February 2024 by Brian Denny
Stopped in and spoke with Todd who was very professional and helpful. Class acts all around if you need some repairs done it’s the only place to go!
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February 2024 by Colleen Clowers
Caliber Collision in lake Wylie was amazing.My car looks great. They keep me updated every step of the way with what was being done and when. I would get calls from Melanie ( who is super great ) letting me know what was going on with the car. The whole staff was always very friendly and smiling. Would definitely recommend them to anyone.
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January 2024 by Sandra Szoke
One of the most professional businesses I've dealt with in a very long time. From the first phone call through completed work. Great job.
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January 2024 by Jada Funderburk
Had a great experience, would highly recommend!
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January 2024 by Matthew Timmons
A bit slow and had to take back but got it done in the end. Hit a deer, heavy damage to passenger front and side mirror. First time went to pick up, mirror not fixed and residual deer hair on side not washed off. Second try better, but then discovered malfunctioning light sensor they didn't notice. Had to take back for further work. All fixed now though, looks like new.
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January 2024 by Kimberly Scarboro
Could not have had a better experience under the circumstances. Luke is excellent at keeping you informed of progress and any questions or concerns you have.
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January 2024 by Jeff Jackson
Great to deal with, Great Communication, Excellent Results100% Recommend
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January 2024 by Marc Delatte
Great communication throughout process. as expected parts took longer, although tht was communicated very well
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December 2023 by daniel good
I came by for an estimate and had Luke help me very friendly service, and professional.
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December 2023 by Kipp Cheek
This place was awesome. From the warmth with the receptionist, the great commination during the repair process, and the quality of repair, I highly recommend this shop to everyone!
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November 2023 by Tom Dickerson
Great place really nice people
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November 2023 by Adam Waters
Took my car here because my insurance company said they were an in-network repair facility. My car received heavy paint and window damage from a gas station car wash (scratches over the entire body and windows). Made an appointment and brought the car in for inspection. A technician came out to assess the damage and was told it could be fixed fairly easily with some buffing, etc and replacing the windows. I was assured it would be no problem and that they would work with the insurance company and get back to me once everything was approved so I could set up a time to bring the car in for repair.About a couple of weeks went by and I heard nothing. I called my insurance company and they said everything was approved on their end and I just needed to call Caliber to schedule the repairs. However, when I called Caliber I was shockingly informed that they had decided they would not do the work. According to them, they "only work on vehicles that have been in a collision." First of all, that is the most asinine thing I've ever heard. Who the heck cares how the damage was caused?? Damage is damage. Can you fix it or not? And most infuriatingly, you tell the customer that you can do the work with no problem, but then you change your mind and then don't even tell them?? What the actual heck way of doing business is that??!!So I can't speak to whether this company actually does a good job, but I can tell you don't bring your vehicle here unless it was basically totalled in a horrific disaster. In my experience, incompetence exudes from this facility from the management all the way down. It's probably a blessing in disguise that they decided not to do the work because I doubt a company that can communicate so poorly, especially within their own ranks, would be capable of doing a good job anyway. I would avoid them at all costs unless this is the only option provided by your insurance, in which case, good luck. Just make sure you stay on top of them and don't rely on them to get back to you.
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November 2023 by Ashley K. Finney
Luke at Caliber Collision is the best! He stayed in contact the entire time and answered all of our questions. The repair they did was extensive and it came out looking fantastic. I highly recommend taking your vehicle to them for repairs -The Finney’s
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October 2023 by Ricky Kimbrell
Experience was great. Communication was very good such a great place!
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September 2023 by Shauna
The young lady at the front desk was very nice and Todd was awesome in helping me take care of the minor scratch on my new car ?
