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April 2024 by Sherry Flores
I live in the community and have not yet learned my lesson about the return policies here. Do not buy anything as a gift unless you explain very specifically to the recipient to stick with their limited 30-day exchange policy, even with a receipt. I have lost money several times on gifts for my family that didn’t fit or that they didn’t like. We recently lost $139.99 plus tax on shoes that are too small. My Mother believed that with a receipt, she could exchange them for a larger size when she found time to go. My Brother is an Eagle Scout, and they offer a discount, but even though he received the discount there before, he has to have the card with him each time, and he doesn’t carry that around. I support local small businesses, but I’ve been burned several times and will not shop here again. Be forewarned before you buy.
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January 2024 by Mylee E.
I ordered a Patagonia coat from Elkmont trading company and they had a fantastic sale going on which took almost $150 off of my purchase!! Would 100% recommend!
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January 2024 by Richard Berry
Great selection of On Cloud shoes for men and women, outdoor gear, and their own branded line of Clemson gear. Both the Clemson store and the Powdersville store are great! Good selection and layout.
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November 2023 by Dustin Stoecker
There was that ONE item on myDaughter’s Christmas list that I couldn’t find anywhere!!! Google sent me to Elkmont Trading and lo and behold they had it! An all white Patagonia pull over! I was hesitant about ordering because being in Illinois I had never heard of this place! It was my only option sooo order submitted! 6 days later is arrived! Elkmomt Trading thanks for saving Christmas for me ?
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October 2023 by Charles Griffin
Elkmont has a huge variety of outdoor clothing and accessories. We love to shop at Elkmont!
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October 2023 by Joey McCombs
Very cool store. Went for their Clemson stuff with the the walking Tiger logo. Found a hidden gem if you are into outdoor activities you will love it here.
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October 2023 by Megan H
My grandma has been looking for the viral "On Cloud" shoes. She wants a specific pair that hasn't been in stock anywhere. It is hard to narrow down a location online, as Google mostly sends you to the large chain stores - but we didn't want to travel that far. Elkmont Trading company had what she wanted! Unfortunately, they didn't have her exact size, and literally everywhere is out of stock online, but they still had the shoe when no one else did! Super great customer service, too!! We will be back!
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August 2023 by darbutts
Good place for outdoor items.
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August 2023 by ALLAN BOLT
Owner of the store takes pride in his business. Addresses any concerns in a timely manner. I appreciate him reaching out and taking care of my issue. Thanks for offering the military a discount, it’s much appreciated.
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July 2023 by Vanessa Hilley
It may have been an off day, not really sure. Elkmont is a beautiful store with beautiful merchandise. The store is always neat, clean & very inviting. But today customer service was much to be desired. I came in to shop for a pair of shoes for a upcoming trip. There were 4-5 employees standing around chatting oblivious that there were customers that needed help. Another customer looked at me & said "I don't think there really interested in selling us a pair of shoes. They are more interested in talking." I had to get there attention to get a shoe in my size. Which they did, the gentleman sat them down & walked off. I needed guidance on sizing etc. I did find my size but decided to leave the shoes & leave. I can order online from Amazon or directly from Keen & Teva. When someone is coming in & potentially spending $100+ on products a little customer service & attention goes a long way.
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July 2023 by Sydney Walker
**BEWARE ONLINE BUYERS** I am not someone to write reviews, good or bad... but unfortunately, the utter lack of customer service from this company has pushed me to my limit.I ordered an article of clothing from them almost 2 months ago. This was shipped via USPS, and never made it. I have security cameras that verified the mailman never dropped this delivery off. I checked with my postman, and he verified he never had the package or delivered it. I reached out to this company for some form of resolution. Essentially, I was told it was not their problem and to pound sand. Repeatedly, they took no responsibility or offered any help and instructed me to go file a claim with USPS on my own time, when in my opinion, send a replacement or reimburse me and make your own business claim ... THATS customer service. When I got nowhere with USPS, I filed a dispute with my credit card company for undelivered services. This company proceeded to lie to my bank and say that the item was in fact sent and received so my claim was denied. I reached out to them again requesting a refund after jumping through hoops, and SURPRISE SURPRISE... no response. A simple response could have negated this negative review.Yes, you might have some form of in person customer service per your other reviews... but non local buyers BEWARE. You won't want to purchase online and deal with the complete lack of customer service outside of their store front.
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July 2023 by Danielle Roach
Love the new shoes I got
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June 2023 by Stephen Turner
Great outdoors store!
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June 2023 by Gary G
Great folks. I'll definitely be back
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June 2023 by Steve Overfelt
Get Saxx brand here. Also a great selection of men's clothing.
