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February 2024 by chad holbrooks
Deshaun should contract out his system for how a Host should conduct themselves when dealing with customers! He is there when you need him, does anything he can to help, keeps his fleet clean, maintains the vehicles, and goes above and beyond to insure that you get the car you rented; however, if there's an issue with a client not returning the one you rented, he will accommodate you with one of equal value, unless the only other one available is a higher priced car, then he will honor the price you paid and give you the upgraded vehicle for the same price. I highly recommend Deshaun and if I ever need a ride, or if I hear someone who needs one, I will personally go to the app on my phone and show them what he has to offer, along with a high first hand recommendation!
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February 2024 by Chevalier Coleman Jr
Rented a car for long term. Customer service and communication was 10/10!
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December 2023 by Erin S.
Anytime I come in this store, people are more than helpful. The atmosphere has changed from a year ago. There is a guy named Aaron (I think) who always helps me get my boxes from my car when I cannot.
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September 2023 by Courtney Laun
First time using Turo. 5 stars for how easy it was to rent from and use at the very last minute compared to the bigger companies. Car was in great shape and seemed to be clean. On the way to our destination we kept seeing ants once we got there discovered there was a colony of them under the seat cover of the backseat. And the engine light came on along with the car feeling like the transmission is slipping. If we didn't run into these 2 problems it would of been 5 stars hands down.
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March 2023 by Dave Juelg
First time for me using TURO. Deshaun was very helpful in walking me through what had to be done. Car was super clean and was perfect for my needs.
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March 2023 by Andrew Lin
Great experience overall. Great communications. I love the experience and definitely look forward to my next trip.
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March 2023 by David Garland
Nice clean cars and great communication I would definitely recommend and friend.
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March 2023 by Brandon Quarles
Super fast, efficient, and professional service!! Would give them 10 stars if I could!!
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March 2023 by Benjamin Hood
Awesome experience. I've used many times and would recommend.
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March 2023 by Roger Davis
Great service!
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March 2023 by Alexandre Palaoro
Cars were clean and worked perfectly. The owner was also super friendly and went above and beyond for us. I definitely recommend using his service!
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March 2023 by Corie Gonzalez
Deshaun was great! Need help and he shows up within in mins, and got me on my way. Car was clean, ran great, and gas mileage was awesome !! Highly recommend!!
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October 2022 by Rachel S.
I had a great experience at this location. The staff was extremely helpful when I was sending my package. I highly recommend!
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February 2022 by jane m k.
Ryan, the UPS store owner is friendly, competent and more than accommodating. He is trying to correct the issues in these previous reviews as he was away from the store for personal business but now is back full time. Don't give up on this store.
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January 2022 by Creative F.
This location has people working there that are not friendly.. I've been there 4 times, and the heavyset black girl with glasses never greets anyone, moves like a sloth and really does not want to be there. Some of the others that work there are the same.. I feel this store needs a clean slate of new employees that actually want to be there.. The only guy there who is friendly , greets people, and tell people to have a good day is the short white guy with glasses (has facial hair) you can keep him..