Electronics in Chester, SC

“I had an AWESOME great experience with the team at this Kimbrell's location in Chester, SC even though there was an issue with something that was out of their control! I ordered two beds, one was damaged in delivery from the warehouse, but when I spoke with the staff on the first occasion, Rhea ensured me that she would deliver my concerns to the manager Patricia and in the mean time sent Cedric and Darryl to make a repair until the issue was resolved. Patricia gave me a call back and checked several resources and other options to make sure that I was satisfied. The second time I called, I got the same wonderful, understanding, empathy and patience. Cedric and Darryl came and secured everything TWICE to make sure my family was comfortable until replacements could be made. The customer service and efficiency I had with this staff was remarkable! They took care of me in a timely manner and with great professionalism! The staff that I encountered at this location needs recognition for going above and beyond for the company and the consumers!! Thank you Patricia, Rhea, Cedric and Darryl for everything you all did to rectify this situation!!!! This was a new beginning for me with this furniture and even with the hiccups, my kids and I are happy and comfortable!”

“Lee at the Chester store was absolutely amazing at helping! He is the definition of great customer service and goes above and beyond to get you what you want or need”

“Usually a good place to shop. Sometimes they do not have everything one might need. Staff is usually friendly especially the staff in the garden dept. They are always super friendly and helpful!”