-
March 2023 by Moonix Spatic
Wonderful service! Came in to get an iphone xs max fixed, my phone screen was black and wouldn't work. She told me it would cost 125 for the phone screen to be replaced, I was to wait an hour. I came back and it was absolutely spotless! She gave me a screen protector, case, and a back glass protector to cover the exposed coil on my back since I couldn't afford it at the time. Marvelous service! I'm so happy! When I get my back glass fixed I will be going to her! Thank you do much for your wonderful service! I recommend anyone who needs a repair to go here! Cheap prices and fast repairs! Don't know what all the bad reviews are for!
-
January 2023 by Jay Micheal
Unprofessional, now I’m stuck with a phone that Apple with never touch because of battery error from replacing the battery with new one never once told us about the error it would have going forward there should be a lawsuit but luckily they didn’t touch my 14pm only my daughters iPhone 11, ended up having to buy her a new phone cause of these people, I’ll never go back here again.
-
July 2022 by Sha Quick
I had walked in with my phone screen cracked I felt reassured upon walking in.Mrs.Hope explained everything to me and made sure I was knowledgeable about any concerns I may have had I will definitely be returning with all future repairs. Service was excellent my phone looks brand new !!!!!!!
-
April 2022 by Hayley Threadgill
I would highly recommend this place 100% to anybody who is looking for repair for any tech device! They have reasonable pricing! They are quick in getting your device fixed as well and they are the most honest people to deal with! Try them! You won't be disappointed!
-
April 2022 by Debbie S
Well, maybe we are bit old fashioned but we thought the customer should be first in any business. We thought customers deserve being treated in a considerate manner.However we did not receive any of that at this business. We had been told that we would be phoned when our new phone screen arrived. We never were. So after several days we called them to inquire as to whether the screen had arrived. That is the only way we found out it was in. Then we live out of town. Gasoline is high in cost now so we were hoping to get our phone repaired while we did a little grocery shopping. We had been told that this place was open five days per week so we could come in any time. When we got there no one appeared busy. There were two girls sitting around munching on fries.We to them we were there to get our phone repaired. The one who does the work was not there so one of the fries eaters gave the fixer a call. She did not want to repair it today. S the fixer returned in a few minutes with a couple of kids. She told us to come back Monday toget it repaired. Ee told her we were from out of town and would like it done today. She was still unwilling to help us. She offered no reason for not repairing it today. Instead she appeared uncaring one way or the other. She didn't even bother to explain or apologize. I guess we didn't deserve respect or consideration. What has happened to folks today? I wish this lady the best but I Hope's she will learn to be a little more empathetic and caring. We never saw it. Southern hospitality has left it would seem. Oh well...
-
January 2022 by Adrienne Johnson
She does amazing when she fixed my phone! She went above and beyond! She takes good care of her customers and the electronics they bring in!
-
November 2021 by Mrs. Williams
My apple car play wouldn’t work due to a shortage in my charging port. It works now I am so happy very satisfied with the work. The price was very reasonable! The owner checked to see if I needed one before doing the work, which I did! I will be back. Great Service! Highly recommend! You will not be disappointed!
-
August 2021 by Dorr Depew
Hope is very skillful repair technician and also a thoughtful and nice person to work with. I took a broken iPad in for her to troubleshoot. She checked it out and determined that the problem was beyond a normal repair shop's capabilities. She did a prompt and professional review of the problem, and she would not accept any payment for the time she spent diagnosing the issue. How often do you see that?! I recommend her highly for repairs on phones and tablets, along with setting up a wide variety of cell phone services.
-
August 2021 by Miss Cash
My apple car play wouldn’t work due to a shortage in my charging port. It works now I am so happy very satisfied with the work. The price was very reasonable! The owner checked to see if I needed one before doing the work, which I did! I will be back. Great Service! Highly recommend! You will not be disappointed!
-
July 2021 by Jonathan Beggs
Amazing people amazing service, only place I go!
-
July 2021 by Shanice Davis
I absolutely appreciate HN Tech repair, whenever I need something fix they go the extra mile! They are fast, friendly and skilled at what they do!! #HNCheraw
-
June 2021 by Aaliyah Diamond
Holly the Manager fixed my phone but improperly mishandled my Sim Card. I drove back to the store to let her know my Sim isn't detected. She placed blame on me and Spectrum. I called Spectrum tech support and they said she mishandled the Sim.I even had Spectrum on speaker so she could hear. Holly still didn't want to take ownership that she damaged my phone.Because she internally messed up my "business" phone, Spectrum waived the fees and sent me another Sim which I had to wait for.When my new Sim arrived...presto...my phone worked!I do not recommend this company to anyone. A "real" "certified" technician would never fix something and damage something else in the process then place blame on someone else.Unprofessional, Ignorant, Non Empathetic, ....my list can go on! Your review doesn't even deserve one star. Get it together Holly!-> ADD-ON REPLY TO THE BELOW"Holly", "Karen" ....at this point I have ZERO respect for you as a business owner. Seems you can respond to my review instead of countless others who gave you a horrible review. Just shows us of your guilt.Read my review thoroughly first....I SAID SPECTRUM TOLD ME WHILE YOU WERE STANDING THERE THAT THE SIM CARD ERROR IS BECAUSE "YOU" MISHANDLED IT. I HAD TO GET IT REPLACED BECAUSE OF YOUR MISHANDLING PRACTICES. THE NEW SIM WORKED PERFECTLY... MEANING "YOU" DAMAGED MY SIM THAT WAS IN MY PHONE. Whether it was intentional or by accident, it was caused by "YOU".The fact that you can't or don't know how to accept ownership shows your UNPROFESSIONALISM as a "business owner" and IGNORANCE as an individual.Yes, a SIM card can get damaged from it being mishandled. Whether dropped, scratched...etc. Google it...you have no problem googling how to fix certain phone issues...why not brush up on what's important to avoid you from messing up someone else's device??!I said what I said, Spectrum said what they said to your face...now you can either take this review and become a better person or not....at this point, I could care less. I just pray you don't do someone else the same way because the next person may not be so professional.Have a good day!
-
May 2021 by Kelly Robertson
fixed my screen. nice people & fair prices
-
March 2021 by Ian Chewning
Very good people cracked my phone and called them last minute right before they closed and they waited and got it done 10/10
-
September 2020 by Theodore Lindsey
Great service! I had a broken screen on a Samsung Galaxy Tab A repaired. Very good repair work and very friendly service. I would definitely recommend this place. They also do a great job repairing cell phones and sell cell phone accessories.