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February 2024 by Marquis Lowery
It wasn't my favorite experience. I had my truck towed there to find out why it wasn't starting up to find it was some parts they put on the previous year had went bad & got charged to replace them even though they were the shop that replace them smh. If I wouldn't have kept checking up on the status of my truck I would have been without it the entire week. They need to do better!
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January 2024 by Tonya Graham
I had a great buying experience for my new vehicle. Tina L. was so helpful during the process. I highly recommend. The 2 hour drive was worth it.
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January 2024 by Ken Harris
I recently bought a very nice used car from Cheraw Chevrolet and was so impressed with the friendly, helpful folks there. I drove over 2.5 hours to get there and was immediately greeted with a smile by my sales agent, Issac. He was so patient and considerate while answering my questions and addressing my concerns. Issac really went above and beyond the usual service to ensure my satisfaction. Todd came over several times to assure me that the dealership would gladly work with me in any reasonable way to get me into my car. There was absolutely no high pressure sales tactics as it was left to me to take all of the time needed during the sales and trade process. Crystal was great during the financing end with her emphasis on my needs and budgeting while giving me a multitude of options, explaining each in detail. If you want to buy a new or used car and you don't like the usual high pressure, "hurry-up" sale routine, then I highly recommend the friendly, helpful folks at Cheraw Chevrolet. To me, a 5 star restaurant is one that I would drive 50-75 miles out of my way to eat there ..... since I gladly drove 150+ miles to see these fine folks, I suppose Cheraw Chevrolet qualifies as a 10 star dealership! You really need to check them out for all of your automotive needs.
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January 2024 by Amy Woodward
I purchased a new Chevrolet Trax at this dealership for my daughter and the experience was seamless, and she loves the car. A very special thank you to Robert Huggins in finance for the good-humored customer service and utmost patience.
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January 2024 by Brandon Woodward
Absolutely horrible decision to buy a vehicles from these crooks. Charged us 18k for a 2019 that is literally falling apart the more we drive it. We’ve only had it for 5 days!!!! It’s in horrible shape. But they did a fantastic job of fooling us with temporary fixes and cosmetic coverups!! Even the steering wheel was painted black to look new. Imagine my surprise when I notice black latex paint on my hands while driving. Body lines are uneven and it has had significant damage to the front end, which we were not told about. Do NOT buy a car from these people.
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January 2024 by DANIEL Carter
Tony is my salesman Ron is the GM both these guy’s and the finance team were exceptional! I traveled an hour to pick up my truck and after their great business I wouldn’t hesitate to travel further!
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January 2024 by Charles White
Great communication from the service department. Inspection done listing everything needed and the priority of repair s, so I could plan out when do do what repairs over time. I will be back in the future.Charles
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January 2024 by The GingerAvenger
Friendly service! Very helpful! Would definitely recommend getting a car from here. Robert and Amanda are amazing to work with
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November 2023 by Fran
I recently purchased a new 2023 Chevy Blazer and my experience couldn't have been better! Aaron and Benji both went above & beyond to make the whole process smooth and easy from start to finish! I definitely recommend Cheraw Chevrolet for anyone looking to purchase their next vehicle. Thanks again for the excellent service!!
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November 2023 by Project Spectre USA
My experience at cheraw chevy has been a pleasant one! The sales rep working with me is Tina and she has kept constant contact with me making sure all goes well! Very caring and doesnt treat customers like another point on the board.
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September 2023 by Shaylyn
I cannot believe how many letters I got from credit unions about them applying for loans although I told them to cancel my application due to the suspicious activity that they had going on(not answering certain questions, not answering calls or emails or messages, I definitely DONOT recommend getting a car from here at all! I DEFINITELY DO NOT RECOMMEND ISACC!! (He would only communicate through text no matter how many times I called him while we were texting back and forth, and then he blocked me when I asked what was going on )Manager sucks when it comes to customer service , it honestly needs to be shut down ! They answer the phone very rudely and ghetto if they answer at all . I also have a friend who received a lemon from them now they refuse to give her her money back or take the car back, I also have over 15 hard inquires on my credit which caused it to drop
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July 2023 by Yvonne Williams
I would give zero stars if I could! I scheduled an appointment at this place for a specific service. I specifically asked for a full diagnostic test to be done on my car so that I would know specifically what was going on with my car. Considering that this place is a dealership, I expected top notch service. I was charged $169 for someone to drive my car around the parking lot to tell me , oh it's your wheel barren... No full test done on the actual machine. How did I find that out?? On the way home, my light came on in my car and I pulled over to the parts store and they ran a free test with their handheld device and my car read 6 codes... SIX...so I called back, trying to understand how the buick dealership testing didn't pull up any codes at all and I was told if there's no light on,in the vehicle a diagnostic test cannot be ran...but yet I was still charged $169... What a joke and a rip off...
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June 2023 by Jerry Hatcher
Had an amazing experience with salesman will come in an speak with him also speak with Nick to finalize everything.
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March 2023 by Dean Quick
I would give zero stars if I could!! I have been asking about a car online for the past two days only to be told it was out being reprogrammed, when in reality, they never had it on the lot! I'm HIGHLY DISAPPOINTED in this dealership!! I will NEVER DO BUSINESS HERE!! BUYERS BEWARE!!!
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February 2023 by Sharhonda Bethea
I had the most amazing experience here. My salesperson was Jessica Martin and I would recommend her to anyone looking to purchase a vehicle from here. She was so genuine and sweet and I felt like I'd known her all my life. I purchased a 2017 Chevy cruze premier and it is my baby. She worked very hard to get me the very best deal possible, she kept me updated and informed every step of the way. If you happen to stop by there, Jessica is your girl. Trust me!
