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August 2024 by Matthew See
i never get any of my bills been living at the same place for 3 years. missing very important bills.
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August 2024 by J
Self service machine here only works about 50% of the time and makes you go through the whole process and pay before it tells you it won't work
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July 2024 by Jalisa Ward
I been calling for a week trying to report a package that was stolen one of your workers. YAL NEVER ANSWER THE PHONE but on June 19th picked up to say “we’re closed it’s a holiday”
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June 2024 by Octavio del Sol
They were very helpful
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June 2024 by Sam
This post office is beautiful, inside and out - don’t listen to the rampant negativity pervasive across other reviews, it’s all a bunch of bitter old people named Katherine that take themselves too seriously
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May 2024 by Danielle White
I was having a package delivered and it needed a signature, however the tracking nor the email saying it had shipped said it needed a signature. Luckily on the day of delivery someone was home but in the 5 seconds it took my SIL to make it to the door after the knock the delivery person was gone and we couldn't even see the truck and there was a pink slip left. In that amount of time it means she never intended to actually deliver it to the house and had filled out the slip before even coming to the door. The only reason they get two stars is because when I went to the post office to get it the lady there was very nice and efficient.
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April 2024 by Jim Jeffers
They do the best they can. We need to actual fund the post office better. Please.
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March 2024 by Elisabeth Braeuner
I ordered stamps before christmas but did not receive them. Finally I called after several attempts to chat online and nobody was available. A replacement was eventually sent and arrived but too late for my Christmas mail. I was not informed that I had to electronically sign before even receiving the replacement stamps. Then the first stamp order was delivered to one of my neighbors who had received it in her mailbox but not looked at her mail for some time. In February I received a letter from USPS asking me if I had received both stamp shipments I should pay for both or return the stamps. I returned the extra stamps. Now the app saysThat stamps were delivered to my mailbox I did not order, and I did not receive them either ........
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February 2024 by ash muldrow
not sure what y'all are trippin about, the postal service is a dying industry and the ladies at the desk were more than friendly and helpful. if YOU go in prepared then you shouldn’t have an issue, starting to think the 1 star reviews is just skill issue on the customers part.
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February 2024 by Kelsey
Employees are always rude and unhelpful. My packages are constantly either lost, misdelivered, or they’ll just refuse to attempt delivery. FedEx and UPS have no issues delivering so I’ve stopped ordering from places that only use USPS.
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January 2024 by Keith Younce
Probably the worst US Post Office in America.Always a huge line/wait. 90% of the employees are rude and condescending.They (USPS) could be smarter, and lease one of the adjacent spaces for a functional Post Office instead of using a small space in the distribution center, which is the real problem here.It's no wonder the employees are frustrated. They have been placed in a no-win situation there.
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January 2024 by Tatyana B
Drop box for packages is broken why would you not fix this
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December 2023 by Ashton
5 stars for Michael (I think that's his name), 3 stars for facility overall. I'm very patient, so I have no issue waiting and I understand when you only have two post offices in West Ashley, that wait times will be high, especially with only a handful of reps. Post-thanksgiving wait was pretty significant (expected) and the stock of boxes was low. I was misdirected by one rep as to what box I should use for my deployed partner, but it was fixed by Michael who has helped me out both times for my complicated and time consuming sendout. Michael is former military and I thank him for his service both military wise and in the local post-office. Without you, I would be lost!
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October 2023 by Mikey
This location is always horrible. I used to live in a busy city so I am very patient and I know workers do their best to manage wait times. That’s not the problem here. In the past year I have had to visit this location upwards of 20 times because of different issues. It could be missed delivery, packages saying they’re “available for pickup” when the clerks do not want to go get them or the mail carriers leaving “missed you at home” slips when they are too lazy to approach the door and get a signature. I would say 1 in every 7 of my packages have some kind of issue that requires me to go to this location to solve it. Almost every time I go in something is wrong and I have an issue. Staff can be very friendly and helpful some days or extremely rude and angering other days. Today I went in and was pushed over the edge by a large man with glasses at the counter who was angry with me because I asked to pick up my package that said it was ready to be picked up. He said they didn’t have it without looking even though my tracking said otherwise. He had such an awful attitude that I just gave up and left.
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September 2023 by Amos
The customer service at this place is painfully slow.
