9:30AM - 6PM
1540 Meeting Street Rd, Charleston“Super helpful staff at the counter, easiest rental I've ever gotten. 5 minutes in and out. Truck was easy to drive and very comfortable. Dropoff was simple and the prices were very reasonable. Will definitely rent from them again at Home Depot.”
“Love Carolina international truck and lease … wonderful experience today with Mike.c .. went above and beyond… wonderful people there also (Monique )in the service depart… and Mercedes”
6AM - 10PM
7554 Northwoods Blvd, Charleston“Nicki at the checkout station is an absolute pleasure! She knew where everything was that I needed. She is to be trusted and is passionate about her job. Thanks Nicki and; Heather in hardware for taking care of me tonight. Cheers!”
6AM - 10PM
2008 Magwood Dr, Charleston“As of Tuesday I officially became a first-time home buyer (FTHB as I've been calling myself!) and that means I will be spending a lot of my time at stores with the word "home" in them!!!First up I needed to buy a refrigerator. The Home Depot had deals going on until the end of November, so I wanted to take advantage. When I arrived to the appliance section the girl was helping another customer so I waited. I'd been looking at the fridge online for a couple weeks and knew exactly what I wanted. We got it loaded on her computer and luckily before paying I noticed it wasn't what I wanted! We backed the order out and found exactly what I wanted for the same price and more features.The next day LeeLee called me to let me know a model of my fridge was now on the display floor. So nice of her to take the time to call me as I really wanted to touch it and see it before spending such a large amount of money!Buying a new home is overwhelming. Shopping for things for a new home is overwhelming. I've found that if home stores such as The Home Depot are properly staffed the experience can be way less stressful. Otherwise you will find yourself walking around aimlessly in a warehouse full of very tall rows of LOTS of stuff.”
“The service folks seemed unhappy and were not particularly friendly, but they provided direct and efficient service when we came to pick up our rental. This location has a ton of trucks and trailers available of all sizes, for very affordable rates. Pick up and drop off was easy.”
“We rented a 20 foot truck and had an amazing experience. While at the uhaul dealer, I locked my keys in my car. The woman helping us (I believe her name was Cynthia) was so kind and spent a good 30 minutes in the heat helping us retrieve our keys out of our car. Moving is so stressful, but she saved the day and turned a disaster into a great experience!”
“Worked with the owner at the front desk. VERY pleasant person. Helpful to customers with a calm and efficient demeanor. Thanks for making it a smooth experience.”
“The service folks seemed unhappy and were not particularly friendly, but they provided direct and efficient service when we came to pick up our rental. This location has a ton of trucks and trailers available of all sizes, for very affordable rates. Pick up and drop off was easy.”
“I booked a rental truck with this location before I saw the reviews and was a little nervous about the experience I might have but I had absolutely no issues getting my rental. The lady at the desk was nice and worked quickly. I can see why many people leave low ratings just for the fact the "reservation" is not actually guaranteed, but that is the fault of the company and it sets the service personnel up for failure. My main issue with this specific location is it difficult to find. It is located inside the Citadel Mall but there is no signage outside to tell you where to go, I just went in the closest entrance to where I saw a bunch of Budget trucks parked and found it that way. They could definitely make it easier to find. I was also concerned that there is no official review of the truck's condition once it is in your possession. Personnel did not review it with me and there is no online portal to post pictures of the condition you received it in, which is an unnecessary liability for the customer, they could blame damage you for damage you did not cause.”
“We have been happy customers at Life Storage
- Charleston for 5 years. The staff is accommodating and helpful, and the facility is kept clean and in great working order. Very convenient to downtown!”