7:30AM - 5:30PM
444 Savannah Hwy, Charleston“Been here twice and both times they were what you would want out of a mechanic - honest, fair, did good work, and were kind. I had work done by other mechanics in the city and finally found a shop I'd go to first for anything.”
“Best service I’ve ever received at an auto shop. After being turned away by Firestone and Pep Boys, Woodies took my truck in immediately, patched 2 tires, and gave it to me for free! I tipped the tech and will definitely be back in the future if/when repairs are needed.”
“Excellent service, polite and knowledgeable employees, honest business practices. Needed extensive brake work while on vacation. Gerald's could not have been more professional. Wish I lived closer. Would always have them service my car.”
“I would give them 10 stars if I could. It was super easy to get an appointment, very kind and helpful customer service, got back immediately when I arrived and Brett was honest and helpful. My new go to for my car!”
“Very impressed he offered to return my repaired vehicle before I could pay him. “You trusted me with your car I trust you to pay me next week” - what a refreshing business perspective! Will be back for sure.”
10AM - 8:30PM
3050 Ashley Town Center Dr, Charleston“lol at the guy who can’t buy his gf a lug nut and put it on himself. This place always has great service but they can be busy so be sure to make an appt. Avoid lunch time and the weekends”
“The reason for my 5 star review is because of Alycia, the sweetest customer service rep ever! She was very polite from beginning to end and was able to give me different suggestions for the tires I needed. She even offered to have my favorite brand ordered but unfortunately I needed tires today, but now I know for next time! Thanks Alycia you made me feel very comfortable and appreciate you :)”
“They were efficient and quick with my service. I had the pleasure of experiencing the warm personalities of Melanie, Aaron, and Jhordane. They made me feel at home and took great care of me.
I would rate them 10/10 and highly recommend them to anyone. I will definitely be back for future services.”
“Called over last night and Zach very kindly said they could fit in all the work I needed done on my truck prior to closing. Once on the lift Ethan went above and beyond solving an extra issue with my steering rack. If he had not noticed my lower control arm was loose I could have had a really gnarly crash when it broke free. I am super thankful for these guys being willing to stay late with their manager, Tom, and ensure I was safe to drive home. Awesome team and an awesome option for anything tire related.
Thank you!”
“I manage a Fleet of 45 vehicles and have been using Honest 1 in West Ashley for about a year. They are fantastic. They know my vehicles can’t be down for long and as long as we don’t mind leaving them and coming back a day or two later they are always done and done well. I want it done right the first time, so I try not to rush them.
I’ve read some other reviews on here and I feel like people who honestly think, in CHARLESTON, one of the fastest growing cities in the country right now, that you can get GOOD mechanical service QUICKLY, then you are going to be disappointed. I could (and do) use the in and out oil change services when I don’t have a lot of time. But I have been pleasantly surprised with Honest 1’s service and mechanical skills to fix what other shops closer to our business couldn’t figure out. My company is in N Mt Pleasant and we drive to West Ashley for service. That says a lot.
Thank you Skye, Adam and team. You never disappoint!!
Robyn Ryan
Asst Fleet Mngr
Carolina Custom Air”
“I was on the way to the beach with a car fully loaded (including my dog!)from when a service light came on. Not wanting to take any chances, I pulled into the first repair shop I could find which happened to be Firestone. I was greeted by Benjamin who immediately took care of my situation! It was by far the best customer service I have received in a VERY long time! I sure hope this young gentleman is already being recognized by his management for his work ethic and customer service skillset.”
“Sherry K. at this location has been amazing. We came to town for vacation and our van's suspension went bad on us. We called 4 different car rental places to hold us over for a few days..but there was Nothing available...Sherry went out of her way to call several of the rental places that she works with...and she was able to find something for us! She has been a lifesaver for this short vacation turned somewhat catastrophe!”
“Tony was absolutely fantastic! Super helpful. We popped into the shop without an appointment and on limited time. Tony was happy to help us. He had us up and running in 30 minutes. We highly recommend this Firestone location.
Art and Darleen”
“Ricky was absolutely amazing!! Professional and efficient and more importantly, as a woman, he was honest and told me what I needed and what I didn’t !!!
Ask for Ricky and you won’t be sorry!!!”