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February 2024 by PClaire
When I visit Charleston I like to rent a bike at The Bicycle Shoppe. You can get a daily rental or a weekly (great deal). Today I got a bike with gears that included the helmet, lock and he even changed the seat for me. You cant beat the price or the customer service. The staff are pros!
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February 2024 by John Glenn
Great spot. Person working in there was very accommodating
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November 2023 by Daniel Schnauthiel
Todd and the Bicycle Shoppe were, as always, AWESOME. They help me find a rare shock on my old mountain bike which I've been trying to do unsuccessfully for a couple of years!!Thanks again!!
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October 2023 by Beth LePera
Rented bikes for the day however turned into keeping them overnight because Doug from the Bicycle Shop gave us such great advice on where to bike to and where to stop! Thank you Doug!! Excellent service; excellent bikes! Follow Doug’s advice and get on the water taxi and bike to Shem’s Creek!
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September 2023 by Robert Burriss
The owner wasn't too pleasant kind of had a whole year then now additude towards me because I still ride BMX. They don't carry any BMX parts with the exception of tubes and probably some tools that you would be able to use but if I ask about mail order then evidently there's no money in it so the BMX enthusiast is out of another shop...has been the case so many times
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July 2023 by Matthew Moosavian
Very new to biking and told the sales associate that once we began speaking (maybe that was my first mistake.) Was heading out to Wild Dunes (40min away) and needed a new pair of shoes and clips for my gravel bike. After showing the sales associate my bike, pedals and clips the guy sold me a pair of Specialized shoes and a new pair of clips that I assumed because I spoke with an “expert” at a bike shop who had looked at my bike and pedals would work with my bike and pedals. I got there and two days later put the clips on the shoes, clipped into my pedals and .25 miles into a ride found myself completely unable to clip out of my shoes because the shoes were the wrong shoes for the clips on my pedals…thank goodness the fall wasn’t more serious.If you’re new to biking I would not trust the “experts” at this shop. They are either clueless, or happy to make a quick sale of off a novice customer.We’ll see if they take the shoes back with scuffs and blood on them from the fall.
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June 2023 by Sean Hudgens
If you want to buy your bike from a shop that takes 8 months and counting to get a Specialized warranty resolved with a defect in your frame and one that has an owner that very candidly speaks about past employees personal issues with her customers then do business with this bike shop.
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February 2023 by Sean McCambridge
I bought my bike here. The manager was pretty good to me at the time. They didn’t have my bike in stock but told me to order on the Specialized website. Specialized Roll is awesome, btw. When I picked it up, the person who gave it to me said I could bring it in for one complimentary tune-up within a year.I just called about that tune-up. They said b/c I bought the bike through the website, I wasn’t eligible. Pretty stupid thing to lose a customer over.
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January 2023 by Justice Wehrmeyer
loved my recent experience! eli and max were super helpful to get my bike back to me within 24 hours and charged me a great price for all that they helped me with. they left my spare parts in a little baggie on my handle bars and did an all around great job. go to the bicycle shop!!!
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October 2022 by Lilly Engstrom
After being the victim of a hit and run they not only fixed my bike but it rides better than before the accident. I will only go to these guys from here on out for my bike needs.
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October 2022 by We Griff
Fast friendly service. Rented a couple bikes to ride around town.
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July 2022 by Maria S.
Wow! So glad I found this place! Brought two bikes in for time ups! Super friendly and helpful staff!
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May 2022 by bryan grubb
I dropped my sons new bicycle off to have assembly completed as it came partially assembled and there was an issue with threading for handlebar neck/stem screw/bolt…was only customer in at time, was told it would probably take about a week maybe a little more. I have shared custody with my ex and have my son every other week so I told them do whatever they needed to do to properly assemble bike and call when finished and I would pay and pick up then since they couldn’t give me a price at time of drop off…I just called them and they haven’t touched the bike and was once again told it could take another week or 2….this is completely unacceptable to be told 2 weeks max, receive no calls updates and a MONTH LATER TOLD IT COULD BE ANOTHER 1-2 weeks!!!!! I told them I would be there on Monday to pick up bike completed or untouched as it sits now 1 full month after being dropped off and 2 full weeks beyond MAXIMUM TIME I WAS TOLD AND IT HAS NOT BEEN WORKED ON OR EVEN LOOKED AT!!!! EXTREMELY UNSATIFIED DOESNT BEGIN TO DESCRIBE HOW TERRIBLE MY EXPERIENCE HAS BEEN HERE! DO NOT TAKE YOUR BICYCLE HERE UNDER ANY CIRCUMSTANCES UNLESS YOU ARE DROPPING OFF FOR THE WINTER AND WONT NEED YOUR BIKE BACK UNTIL SPRING…THEY MIGHT HAVE BEGUN WORK IF YOU GIVE THEM A FULL SEASON TO START TO WORK ON A KIDS BICYCLE!!!! COME ON MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!
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January 2022 by Ciara W.
I thought my tube popped. I brought it into the bike shop and the owner was so nice! He helped me realize that my tube wasn't popped but recommended the correct tire pump. He assisted me in fixing a few things that were loose and was very kind! I'd definitely recommend this place! You wouldn't be disappointed by the service.
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December 2021 by Matthew Doherty
Awesome shop to deal with; they helped me out in a pinch and had very fair prices.
