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October 2023 by Tammy Lloyd
Owner of this establishment is very unprofessional my people of color do not patronize the store. If you go on their Facebook page, you will see where they will post incidents of different people of color coming in and stealing well, a post with shared to me on my page. So I decided to look on their page and see what was going on the person that is behind his Facebook page. His was making very derogatory statements against the young lady. In the video the person talking about the smell of this young lady person also made comments of y’all and General saying that’s why we can’t have anything in Charleston because of y’all. So I asked the person on the Facebook post. What does y’all mean? They never answered the question, but they proceeded to block me we spend money with these people we are the only race of people that come into their stores and spend money The lady did was wrong but the unprofessional listen and derogatory comments that this supply store made is unacceptable and I asked every black person that reads these reviews about this store to please stop patronizing it.Star Beauty Supply Please stop with the race bait comment! We are your only customers! If we stop patronizing your store, you will go out of business! I Have never been to this supply store and I will never go. I also will post the race bait and unprofessional comments coming from the owner of this establishment in my Charleston business group.She stole call her a thief but don’t talk about her smelling because you probably smell like raw fish when you open your mouth. Question who is y’all? When will my people realize these culture of people don’t like us! They just want our money!!!
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August 2023 by Chanel’s Gullah Cuisine
The owner is nice (the young guy) but the black young lady working at the register is VERY rude and nasty! He needs to fire her asap‼️
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July 2023 by Pamela Ward
The customer service here really lacks. It's so heartbreaking that they hire black associates at a very low wage and in my opinion, the owners lack a sense of kindness. What would happen if black women stopped purchasing hair products, wigs, and lashes from places who do not seem to value black women? In my opinion, they are in the same category as Hair Depot on Ashley Phosphate Road. They know absolutely nothing about black hair care, but they will hire rude black women with unkind personalities (in my opinion) who often times cannot operate the register. Wake up ladies and gentlemen. Black people hold the cards to these places making big money off of the people that they mistreat on a daily basis. Wake up guys...... Please wake up.
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April 2023 by Marshawn Richardson
horrible they discriminate against black people he closed before 7 and had a caucasian woman in the store shopping but would not let me in & even told me he doesn't sell lashes.
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February 2023 by Simone
Very helpful and personable.
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February 2023 by Jazzy
They look at u like your stealing there products at there store I will not be coming back to that store I felt very uncomfortable there the Asian man do look at u like u stealing it's creepy.
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September 2022 by Jasmine Pack
The staff was very friendly & educated about products. I’ll be coming back!
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August 2022 by S Roddick
Great quality products. Great customer service.
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July 2022 by Katrina Grant
My daughter and I were in this store trying to decide what hair to buy. There was an Asian man that kept following us down the aisles and looking at us and not saying anything. I understand they may have a lot of theft at this location, but that is not the way to prevent from happening. Customer service 101, you approach the shopper and ask is there anything you can help them with… that way you made eye contact with that person and they know you are aware they’re in the store. I left because it was unprofessional and he lacked customer service. I will not spend a penny in this store after this encounter.This is the correct location on Sam Rittenburg and it happened between 12:30pm and 1pm today.The guy may have been young, maybe in his early 30s, 40s. There was an African American woman at the register as well.
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December 2021 by Tarsha Love
Quality Products and Stellar Service!
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December 2021 by Shakeia Denise Richardson
I love the owners always helpful especially sunny and the rest of the crew very friendly I feel like I'm at home when I try on my wigs no judgement zone and they are very helpful with good deals I will forever be a customer
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December 2021 by Regina BridgingtheGap
Every time I go in I get the best customer service from Hi or hello or how can we help you I get a smiling face! Sunny definitely goes the extra mile to make sure I have a great experience and if they don’t have it they’ll get it!!! Love this Store and highly recommended!
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October 2021 by Zaria Jenkins
very greedy old man, alot of over pricing and won’t allow me use my license for a discount. i would not need a discount if the prices were reasonable, they’re not. i only shop for emergency use ✌?
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July 2021 by John Goss
Getting better must of had good meetings keep up the good work
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June 2021 by John John Williams
Nice place get hair