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March 2024 by Ash Matash (Ashmatash)
Baited me on the phone into driving for an hour to just tell me when I got there that what I'm looking for wasn't something they carried. Without going into detail, I can say that what they offered me instead in no way met the requirements that I provided when I called. A complete waste of my time and gas.
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March 2024 by Hayden Albert
I purchased a large sliding door from Southern Lumber. When we installed it, we found a few missing pieces, they were able to get those ordered a replaced immediately and the service was phenomenal! Very happy when a business takes care of their customers after the sale.
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February 2024 by Erik Rzewnicki
Helpful people, fairly fast, not too expensive. Cody was helpful with my special order. Alonzo also executed my custom woodworking and the shop did a great job matching the trim.
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May 2023 by Frederick Woodley
Awesome lumber yard. With wide variety of wood and Millwork material for cabinet building and finish carpentry! Cody Evans was very helpful!
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May 2023 by Haleigh Novick
I ordered windows for an active construction with significant lead time, scheduled for delivery 4/12. The windows have since been lost and while the team at Southern Lumber says they have done everything to find them, it felt that they were dismissive of the inconvenience because it was "not their fault," but the shipping partners. Their response and attitude implied that because our order was small it was insignificant, referring to it as "a small piddley" order. I found the customer service to be lacking in how they navigated the error, seemingly more concerned with what they didn't do wrong and what they are not responsible for, versus the considerable inconvenience it is for us as the customer and helping to troubleshoot that. As a customer with a smaller order it didn't feel like I was a priority.
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April 2022 by Ryan Griffin
Best lumber Co in the area. It's amazing to watch all the employees doing their jobs, like a well oiled machine.
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March 2022 by Joan Ross
Rick Ross Exterior’s and Roofing gives you 5 stars. Quality materials and friendly efficient service. Thank you, Joan Ross
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March 2022 by Bobby Kalman
Great service and great people! Mike and Fred are top notch in the sales department!
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March 2022 by Dan Henegar
The best lumber yard in the lowcountry. Fred's da man !
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February 2022 by Brittany Blakely
We’ve been asking for a quote and help with ordering a door for weeks. We can get anyone at the front desk to call back or answer. It’s been quite frustrating as we wanted this door in before our wedding. Since waiting on you guys we’re now screwed for this to happen and also having to look elsewhere since you guys don’t want our money. We literally are the easiest customers we new what door we wanted went over with you guys and gave you guys dimensions and we can’t even get a quote or a call back.
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November 2021 by Matt Mellard
Very nice and helpful.
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September 2021 by John Svetcharnik
Company has been great to work with and more importantly Lizz Carlson has been able to track down hard to find material that no one else in town has been able to find for me.I cannot recommend them enough.
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August 2021 by Jordan Rowe
John Currier was wonderful to deal with. Got me squared away with everything I needed. Will be back here
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June 2021 by Dalton Bradford
Being a local builder in Charleston I’ve had to go here a few times unfortunately. But after being hung up on the phone buy a guy name Adrian today I will never be back here. Go to Buck Lumber for all your lumber needs they care about their customers
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October 2020 by Rich Carey
Good lumberyard with lost of materiáls for building project of all type s .