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October 2024 by Phil Taylor
The ATM here never works. Their app has been going through maintenance for at least three days so Zelle doesn't work. So many issues that should be easily resolved. I'm getting ready to move to a bank that knows how to function.
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July 2024 by warrior lady
Do not waste your time opening an account with bank. If you want great customer service , please go to NFCU. You will thank me later.
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May 2024 by Adam Nix
ATM ate my debit card and would not return it. 0/10 would recommend.
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March 2024 by Noah Clement
Had a rare great experience at the bank all thanks to Sabrina and her bubbly and positive attitude!
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October 2023 by CHANNIE
I don't know the lady name that helped me since she wasn't wearing a name tag or anything but I felt she was extremely rude and impatient with me when I was trying to figure out my debit card situation. I had to come back twice to let her know my card was saying "not authorized" when I try to purchase something and all she could say was " well your card is activated I don't know what to tell you". I almost walked out but I held my ground but they should really work on their communication skills
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April 2023 by Robert Gregor
Branch manager at 1309 Sam Rittenberg Blvd location is a Karen on the other side of the counter and needs to be taught a lesson in customer service
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September 2022 by Sheila W.
I had the worst experience at this location. I went in to cash my pension check which is from the state of California. The teller looked at it had another teller look at it then take it to the manager. After awhile I asked if there was a problem. I explained that I always cash it at the John's Island location. She said rather rudely "you don't have direct deposit ?" She wanted to know who cashed it at the other bank I gave her the name and she didn't call her. I had enough in my account to cover the check so this shouldn't have been an issue. Just an old biddy strutting her stuff. So I deposited the check.
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May 2022 by Latieka J.
The manager Rory Parsley is very rude, loud and unprofessional. She asked if she could help me and then started talking about my account in front of other customers. And after I confronted her about her rudeness in how she was talking to me she got upset and played the victim. Just because she I'm African American I guess she thought it was ok to do so. Then like a child instead of her help me she kept egging the situation on and started threatening to close my account and call the police because now she's the victim in distress. Another Karen if you ask me. I am escalating this matter to the BBB and I am closing my account at this discriminatory and disrespectful Bank!! And I have contacted her corporate office and filed a complaint!! Everyone is not passive!!
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February 2021 by Joyce Hudgins
We went to open a checking account here at South State Bank. Monica was the young woman who helped us. She was very friendly and very helpful. If anyone wants to start a checking account, savings account or any other things banks do, please ask for Monica. She really is the best.
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January 2021 by Frank V.
Why is this bank so slow?!?! Every time I wait in line at the ATM, it's always a half an hour wait.....in a 2 lane drive through! I understand if you get busy or deal with fools who don't realize they're at a bank but every.single.time. I have no clue what is it. The last 3 times I have had to leave that bank and go to the one on Sav. Highway which literally get me through in 5 minutes. Very frustrating to say the least
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September 2020 by Izetta Ferguson
Long line at Drive through. Lobby is closed, so it seems like all windows would have individual associates, instead of 1 working all 3 lines.
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May 2020 by Evan Guthrie
South State Bank on Sam Rittenburg Boulevard in West Ashley is a really well managed and operated bank that provides excellent customer service in just about every aspect of banking that you do here. The staff here is very professional and knowledgeable and takes care of their customers. I have had a really good experience here and they are well worth a visit for quality banking.
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May 2020 by Evan G.
South State Bank on Sam Rittenburg Boulevard in West Ashley is a really well managed and operated bank that provides excellent customer service in just about every aspect of banking that you do here. The staff here is very professional and knowledgeable and takes care of their customers. I have had a really good experience here and they are well worth a visit for quality banking.
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October 2019 by Neves Richards
Great service! I needed my account numbers and routing numbers and the teller even offered to laminate it for me. Friendly and willing to explain things clearly.
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October 2019 by Timothy Shaw
The Drive through service is so slow ,cold,unappreciative,and unacceptable.Come on ,you are a customer service representative handling your clients money!Upon leaving you feel horrible.This should not be!
