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October 2024 by Lacy Graydon
Visited Reinvented Upscale Resale today! We were greeted by a delightful smell that I couldn't quite place maybe lemongrass but it was so welcoming. Everywhere I turned I found amazing treasures. What a beautiful store with the friendliest staff. Met the owner Beth who was also wonderful and grateful to have us stop in. We will be back! Thank You ladies for an amazing shopping experience.
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October 2024 by Lauren Pinchbeck
I made an appointment on the phone to bring in 2 dresses. I was a little disappointed with the tone; however, I thought maybe they were having a bad day. I phoned 90 minutes before arrival to inquire if I could bring 3 more dresses.
I would have accepted a "no we are too busy" I was told "I Guess so…is it 7 pieces total?" I said just 5 and a pair of shoes. I again received a condescending response including laughing "the appointment was for 2" I no longer felt comfortable and I canceled my appointment and will find another shop.
I worked for a company for decades where customer service was #1. If I was rude I can understand; however, I was asking and not just showing up with more items. I prefer to give good reviews. Rarely do I give a bad review. I have had an emotional few months myself and kindness would have been so nice, unfortunately it is hard to find these days.
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October 2024 by Tammy Tran
Worst consignment experience ever. My items were not assigned a tracking number so they could have been sold and I didn’t even get any proceed.
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October 2024 by Audrey Gesling
Decided on a whim with my husband to stop and check out this store! Absolutely the best store in the area. All of the ladies were super helpful and wonderful to work with! Must see place hands down.
Nicole
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August 2024 by Anne Fitch
I always find something to add to my wardrobe here! Fun place to shop!
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June 2024 by Joan Owen
My sister and I had the best experience shopping here. From bring greeted by a wonderful lady who explained the shop to a fabulous selection of clothes we recommend this shopping experience
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May 2024 by Courtney
Love visiting this store when I’m in town. Quality selected items and always something unique. Staff is always friendly and helpful. Go visit them!
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April 2024 by Moly Moore
I wish 0 stars was an option. I come in and they had a sale for red and green tags to be $5. I was elated and I found two perfect pieces each for $5 a dress and a blouse. Everything is great until I went to check out, apparently they mistagged the dress and it wasn’t supposed to be $5 however instead of allowing me to buy it for the expected price advertised they told me I would have to pay $28. In doing so they have lost my service for good. I will not be back. The professional thing to do is honor the price you advertised. The whole experience was unprofessional. I wouldn’t recommend shopping here.
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December 2023 by Natalie Devlin
This place is the definition of fabulous. So much fun to shop in. The people working there get excited about which outfits you like and look good. It's small, but has a surprisingly diverse selection with lots of sizes. Prices are very reasonable, and there always seems to be new merchandise. I only wish they were open later!
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November 2023 by Renee Duquesne
This is a wonderful shop with many unique items.Every time I go it is an adventure with wonderful things to shop for. If you like something do not wait as things move quickly there. The staff is incredible and willing to help all the time and most of all it benefits animals in need. Thank you guys who volunteer your time.
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November 2023 by Denise C.
Beth and her team are welcoming and so helpful. I always make sure I come to shop when visiting Charleston and enjoy looking at all the clothing, handbags, jewelry and other accessories. Such a great selection and I'm so happy with my purchases. It's so fun to shop there! Facebook live shows are fun to watch too!!
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November 2023 by Ebony Parks
Horrible customer service
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November 2023 by Kaitlin Taghivand
Owner will loose your clothes and take all the money don’t consign here store is filthy cluttered and looks like a hoarder owns it staff is judgmental and rude
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November 2023 by Jean Sopinko
Great store
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November 2023 by Caroline Hendrix
Beautiful place with wonderful people who are genuinely invested in lifting you up❤️
