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January 2022 by Griff Ducworth
I attempted to make a mortgage payment today that was accidentally one penny off. Payment was not excepted and was told to write a new check. Denise the teller could not have been less helpful, despite multiple options that could have save me from taking off work early to make another payment. I asked multiple times what the payment discrepancy was and had to find out on my own later that I was only one penny off. Was later told by the manager It would be considered a missed payment and would affect my credit if the payment was accepted. Not the customer service I expect from the bank I’ve been with for eight years. Over one penny. Again many steps could have been taking to save me another trip.
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October 2020 by Bonnie And her kids
Love this bank....
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July 2020 by Adam Webb
Worst customer experience. Went and withdrew funds from ATM, asked to exchange for larger bills, was denied. They said they couldn't because I didn't have an account with them. Though they didn't have any problem charging me $3.50 to use their ATM. Thought about opening an account only to close it so I could get larger bills, but didn't want to waste 30 minutes of my life to do so. Very disappointing from a "local bank".
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March 2020 by Evan Guthrie
Pinnacle Financial Partners on Old Towne Road in West Ashley is a reliable and overall great place to do some banking. I have been impressed with the high level of customer service here and have been able to do all of my banking needs here with little trouble. The staff here is very knowledgeable about all aspects of banking and they know how to make things easier for their customers.
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March 2020 by Evan G.
Pinnacle Financial Partners on Old Towne Road in West Ashley is a reliable and overall great place to do some banking. I have been impressed with the high level of customer service here and have been able to do all of my banking needs here with little trouble. The staff here is very knowledgeable about all aspects of banking and they know how to make things easier for their customers.
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January 2020 by Clayton Potts
It used to be Harbor National Bank and then it was bought by BNC Bank and then it was bought by Pinnacle Financial Partners.
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November 2019 by Bonnie Koedatich
Love this bank....
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June 2019 by Cynthia Rouse
Love the people I work with!
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October 2018 by Megan Huskey
Super nice staff! They always get me in and out of the drive-thru.
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October 2017 by Edward Bergeron
Very courteous and attentive tellers
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October 2017 by STINKY von FISHSTIX
good people
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December 2016 by Ed Bergeron
Very courteous and attentive tellers
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November 2016 by William STINKYvonFishstix
good people
