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April 2024 by Elaine Fischer
Very thorough and clean. Helped with placement of piercing. Lots of jewelry to choose from. Kay was great.
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April 2024 by max carlton
got my septum done at the west Ashley location by robbie, he was such a sweetheart and very informative. 10/10
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April 2024 by Casey Wheeler
best piercing experience i have ever had! the staff was very kind and knowledgeable. my friend and i drove from savannah ga because we heard such great things. they did not disappoint! we will absolutely come back!
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March 2024 by Joshua Appleton
Laura is amazing , I support this company and you should also
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March 2024 by Janina Marte Tewell (Nina)
Professional staff. Best jewelry selection in the Charleston area.
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March 2024 by Kimberly Albrechtsen
Very clean and organized facility. Staff was very knowledgeable and made sure I understood everything I needed to know about post care. Friendly and personable. Highly recommend.
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March 2024 by Felecia Trapp
I was treated to a nose piercing by my cousin who knew of this place from her daughter having piercings done here. Firstly upon entering the place looked and smelled really CLEAN and that was a PLUS. We were immediately greeted by someone that was on an obvious lunch break as we were told without being asked “how we could be helped” that they were on lunch break and due to the time of our appointment 3:30PM that we would need to basically wait until their break was over. I needed to use the bathroom so as she was speaking about the need to wait I went there. I thought that was rather odd that would be the way we would be greeted. At first, that encounter made me sorta want to turn away but I put the feelings to the side and proceeded to look at the jewelry in the cases.The second thing that took me by surprise was the large selection of jewelry that was available but was disturbed that NONE OF IT had prices attached. Basically nothing was labeled with any type of price tag at all and this was concerning because you basically had to then take them at their word for what they said the prices were (eyebrows raised). Also, the price of the piercing WAS NOT included in the expensive cost of the jewelry. Paying let’s say for example $200 for jewelry then an additional $35 to have the piercing makes for a very expensive piercing. What can’t the price already include everything. When the lunch break was over jewelry type and cost was discussed. I felt the prices were steep but wasn’t sure of that was the norm because it’s been a while since I’ve had a piercing of any type. After picking what I wanted I then sat down to complete the waiver and other info on a iPad which was really cool. I will say the two ladies that were there made to keep things clean and sterile which I LOVED working in healthcare myself this was a PLUS. The young lady that did my piercing was nice and friendly. She explained everything and took her time with me as she pierced. The process was fast and I can honestly say not as painful as I remembered it being years ago. The experience overall was good. I would say the reason for not rating 5 stars was due to the way we were greeted and the prices along with cost labeling of their jewelry. I feel if you’re going to be on lunch then be on lunch and have locked doors with a sign up or something. This would prevent someone coming in during regular store hours and it being made to seem as if no help can be provided or questions answered during a time that wasn’t designated as lunch time on your website. Also put prices on the jewelry. How do I know for sure what is what regarding pricing. I trust that you’re honest but taking your word for things isn’t something everyone would be ok with doing. Otherwise good experience. Would recommend to others there!
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February 2024 by Ethan Adams
Super good experience the staff was was extremely nice, comforting, and communicative about everything. The studio was professional and clean with nice seating and free water. I had Rogan as my piercer and he did an amazing job talked me through every step and answered all my questions. Overall very satisfied and would recommend to anyone !
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February 2024 by Riley Legette (HylianRiley)
I've been to this fine establishment a few times but I finally had my own piercing done there. I came last week with my partner to get her piercing. They answered any questions we had and were not at all pushy. I actually had to reschedule a couple times due to various circumstances and they were more than understanding. They have always been clean, professional, and incredibly friendly. Kae did my piercing and they talked through everything with me so I wasn't surprised and knew what I was getting myself into. Kae is a great piercer and hopefully I'll come back to them soon for something else.
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February 2024 by Jennifer Land
Had a refitting. Quick and easy! Great service!
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December 2023 by Marie Lord
Truly the best place to go if you want an experience with well-versed professionals. I’ve gotten nearly all of my piercings here (this being my second trip) and they were able to help me design a set for my ears that were complementary, flattered each ear, and worked with my particular anatomy—including very patiently and thoughtfully talking me through where on the ear a piecing would be possible/successful and where it would not. The piercing professional was very exact and executed beautifully the vision. My piercings always heal very safely and beautifully, following their aftercare guidelines. I’m so grateful to have this business as a resource in town, and will never go anywhere else.
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December 2023 by Amanda Brock
I took my 10 year old daughter to get her ears pierced here. The staff were very helpful, informative and patient. Ear piercing is by appointment only, but it's easy to schedule through their online system. When we arrived my daughter picked out the studs she wanted and then we went to a back room for the piercing. The piercer was very professional and also comfortable with children. She was patient when my daughter was nervous and took time to explain exactly what she was doing. They only do piercings with a needle, which minimizes trauma to the ear lobe and keeps swelling down. It was a great first piercing experience and I'd recommend it to anyone. The only possible downside is that the jewelry sold at the shop is very expensive, but also very high quality. Brace yourself for the bill, this isn't a $20 piercing at a mall kiosk.
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December 2023 by Mary Williams
I went to the West Ashley location to have my nose pierced. The store location itself is a little difficult to find but my GPS did bring me to it. Prior to this appointment I only had my ears pierced, using piercing gun and needles give me anxiety. Asia and Kae were so helpful from the moment I walked in the door. They gave expert suggestions to help me choose the right piece of jewelry. The atmosphere of the shop was friendly and fun, yet professional at the same time. The shop was clean and I appreciated the hygiene procedures during the piercing. Kae when changed her gloves (they were also different colors) after she finished cleaning and disinfecting the area but before she actually did the procedure. Kae's easy and funny nature helped me relax and eased my anxiety over a needle going into my nose. It honestly wasn't anything near as bad as I thought it would be. My piercing is beautiful and nicely placed. I did receive aftercare instructions in my email in addition to Kae reviewing them with me. Thanks to Asia and Kae for an amazing experience and the great piercing, I love it.
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November 2023 by Jessica Adams
I cannot say enough wonderful things about this studio! I was in town for work and got my nose and helix pierced on a whim in July. The staff could not have been nicer and took wonderful care of me. When my helix jewelry broke a few months later, they went above and beyond to assist me in getting it repaired even though I'm all the way in Georgia. Incredible service that you just don't find in most places these days. If you are contemplating getting a piercing, do it here!!!!
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November 2023 by Shonda Gennings
I went in to get a surface tragus after seeing the great reviews on Google. I was greeted by a nice receptionist and began looking at the jewelry. He showed me pieces that I could use and I ultimately decided on a blue that I loved. My total came to 125 which I paid with no issue. After paying the receptionist comes back and tells me that he needs to adjust the price because I need to purchase another piece???? I was very confused so the piercer, Michael, comes out and begins to explain but it still didn’t make sense to me so I politely asked for a refund, which the receptionist politely did. Michael, however, decided to loudly scoff at me in front of other customers as if I were the problem. I was already quoted a price which seemed a little high but I understand that fine jewelry can be expensive so I did not complain. But to be misquoted then treated like I did something wrong is crazy.
