“⭐️⭐️⭐️⭐️⭐️ BEST AT&T EXPERIENCE OF MY LIFE – HANDS DOWN
If I could give this AT&T store more than five stars, I absolutely would — because what I experienced here was nothing short of exceptional. From the moment I walked in, I was greeted with warmth, professionalism, and genuine care that instantly made me feel like more than just another customer. This team turned what could have been a routine visit into an experience I will truly never forget.
Lisa, Tee Tee, and Keonte are an absolute DREAM TEAM. Each of them brought something special to the table, and together they created an environment that was welcoming, stress-free, and honestly… joyful.
Lisa was AMAZING — friendly, reassuring, and so easy to talk to. She has that rare ability to make you feel instantly comfortable, like you’re being helped by someone you’ve known for years. Her attention to detail and willingness to go the extra mile did not go unnoticed.
Tee Tee brought such positive energy and kindness to the entire experience. She was upbeat, attentive, and genuinely invested in making sure everything went perfectly. The vibes were immaculate because of her — truly a ray of sunshine.
And Keonte tied it all together with professionalism and expertise that is second to none. Calm, confident, and incredibly helpful, he made sure everything was handled smoothly and efficiently. I never once felt confused or overwhelmed, which says EVERYTHING.
What truly sets this AT&T store apart is that this team doesn’t just do their jobs — they care. They listen, they explain, they follow through, and they treat you like a valued human being, not a number. That level of service is rare these days, and it deserves to be celebrated.
I left feeling taken care of, respected, and genuinely happy — which is not something you can say about most phone store visits! Because of Chase, Lisa, Tee Tee, and Keonte, I will always come back to this location and will be recommending it to everyone I know.
If you’re looking for incredible service, knowledgeable staff, and an experience that exceeds every expectation — THIS IS THE AT&T STORE TO GO TO. Give these four a raise, a trophy, and all the recognition they deserve. Absolute 10/10 across the board!
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“Wow, Nigel at this Verizon was extremely helpful to me yesterday! Excellent customer service for the problem I was having. He went through it step by step, explaining. He was patient and got all the issues resolved. I am glad I stopped at this location!”
“I came in to the Folly Rd location earlier today to transfer two phone numbers out of an account that had recently been closed. Shane was terrific and helped me through the process both in-person and with the tmobile rep I was on the phone with as well. I've been a long time T-Mobile customer and their in-store reps have always been professional, knowledgeable, and helpful. Shane definitely represents T-Mobile well.”
“The lady who took great care of us was kind to translate to explain the promotions and help us choose.
The lady who served us very well was kind in translating, explaining the promotions, and helping us choose.”
“Denise and Fran were so incredibly helpful, they worked with me for so long to figure out the best plan for me and what I was comfortable spending. Amazing employees!”
“Just want to take a minute to thank Asia (and Norman for his support too) for spending 2 hours with me to help me get my new phone replacement activated!
I had received a phone replacement from Assurant phone insurance, and the replacement phone from the insurance company had issues getting activated due to a technical glitch on the device.
Asia was super helpful, kind, and knowledgeable, and stuck through the process of going back and forth with overseas tech support. She tried again and again, and never gave up, and finally got my new replacement phone working again.
Asia was persistent and kind in every way, and Norman's help was greatly appreciated too. Great attitudes, great work ethic, and great people to be around ?”
9:00 AM - 7:00 PM
4940 Centre Pointe Dr, Charleston
Internet Service Providers
“Went in on Thursday because my mom was paying too much for her bill and needed to change it. She's not technologically advanced so she had no idea. Steven helped me out and I came back today because of the billing cycle and helped me save my mom about $80 a month. Great place, ask for Steven, he was awesome.”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“All of a sudden my phone went crazy. All kinds of flashing lights, bells & whistles went off. It was obvious that I pushed the wrong button or dropped it to many times. Thank goodness for the T-Mobile support team at Tanger outlets. They came to my rescue . With there 1 on 1 resourful help, I was able to upgrade to more advanced useful phone. I was impressed by the customer service, friendliness, knowledge & satisfaction. Kt helped in every way making sure all my data, apps & information was transferred. She gave a very educational lesson on my new phone opperations”