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“Nick is a caring supporting and patience young man with a welcoming smile here at your store, he went completely with his manners to made me feel comfortable and satisfied in coming in also to highly recommend others to this location. I will highly recommend him for a higher working position. He will be a valuable access to your establishment. Thank you for allowing me to share my heart.”
“Big shout out to JP, he gave phenomenal service! Took care of everything I needed, answered all my question, super knowledgeable and very easy to talk to! Thanks again for the help!”
“Great store! Employees are so nice! I was in the store today where a woman was fussing and had no patience due to her or boyfriend's account not being authorized. The employees handled her so nicely. I had to come and praise their patience despite it being the end of the night and they were obviously short staffed. The employees explained for security reasons, they don't keep every phone out. Obviously that was a problem for her. Thank you for handling the customers with respect and courtesy despite dealing with crazy situations. I didn't want that comment to be the last one that was seen! Keep up the good work!”
“I was switching 4 lines from Verizon to T-Mobile. T-Mobile on line customer service advised that I take my phone to a T-Mobile store to get it straightened out. Marc assisted me and I can say he is the most professional and efficient customer service person who I have ever dealt with. Took about 10 minutes and he made sure everything was right before I left. Very refreshing to deal with a real professional. He is simply the best.”
“The lady who took great care of us was kind to translate to explain the promotions and help us choose.
The lady who served us very well was kind in translating, explaining the promotions, and helping us choose.”
“I went into Xfinity last week with a laundry list of problems and questions. Kimberly and Yolanda were incredibly patient and spent at least 2 hours with me ironing out the billing errors for my mobile plan and helping transfer my line over to a new phone. They were so kind and they went through every part of my internet bill and explained each charge. In the end, Yolanda saved me at least $50/month moving around my subscriptions and phone plans. Thank you Kimberly and Yolanda for your friendly, patient service and for answering all of my questions 4 times over without frustration! ?”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
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“Kenzie went above and beyond. I had a terrible experience at the location on rivers. I hope Kenzie is there whenever I come back to activate my other phone. Thank you so much, Kenzie!”