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September 2024 by Grace Drye
Indoor plant lover here from charlotte nc. Beautiful selection and quality! Pricing was all very reasonable considering quality maybe a little high. No plants on sell. Would 100% come back!
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September 2024 by Xx_Steezy_xX9
If you lose a shub or plant they will give you a hard time returning for store credit
Warming the owner Hyam is very frugal and will give you a load of nonsense.
Brownswood nursery dealing is much better and Lowe/Home Depot .
I will never go back to this place and support that owner.Spent over $500 on shrubs,looking to return 2 plants valued at $50 total with receipt and owner gave a load of cheap $ Nonsense. Lose another customer.Brownswood better nursery and value their customers better
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August 2024 by Michael
This place is great. Wide selection. Friendly and helpful staff.
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August 2024 by Emily Merta
The best and widest selection of healthy house plants and outside plants ! I am always in a better mood when I walk in ! Staff is knowledgeable and friendly!
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July 2024 by Juju 1Wonit
I came to Hymes to look for some pitcher plants with my girlfriend. We had only been there one other time. The inventory was good, lots of different things to choose from however the majority of the staff as well as manager are not. To make a long story short the younger aged staff are disrespectful and immature. If you want to feel like you're in high school again shop here! We are choosing to bring our business elsewhere. Good Luck!
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July 2024 by Sherry Glaab
Great selection of all sorts of plants, pots, fountains. Pricier than other places, but you are more likely to find what you want here. Also has gorgeous and unique arrangements of plants in pretty planters and baskets. Custom bows for the holidays, cute yard decorations.
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June 2024 by Kirk Chambers
I was looking for a stone bench and talked to multiple staff members this week to see if someone could take a few photos of the benches in stock along with the prices, as they don’t have online inventory. I wanted to see if they had what I was looking for within my budget before I drove all the way to the store. I never heard back after a couple calls, so I called again today and the woman I spoke to said they’re too busy and can’t take photos during the weekend or the week. So basically they can’t do it at all. I’m a customer and have been for years, and she basically is telling me she doesn’t have time for me (a customer). I’ve bought thousands of dollars of plants and pots from Hyams in the past but will be taking my business elsewhere in the future. Sadly this team is lazy and does not respect their customers.
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May 2024 by Anita Wurm
I have tried for two days to find out pricing on two different items. Yesterday I was told someone would get back to me with the information. No one called. Tried calling again today, no one was available to give me the information again. I've worked in customer service for over 50 yrs, the customer who calls is a potential long term customer. With the prices going up and gas at a premium a wise shopper calls. Since I'm not from JI, I called. I don't call this stellar service.
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May 2024 by Chelsey Whitfield
My experience shopping at Hymes taught me how poor customer service and profound negative work ethic can turn a beautiful day out shopping into a an unforgettablely regretful waste of time. If the problem involved only a few bad apples I would consider this a common and fixable blemish and overlook the incident, however, because their store manager, Vincent, is the source of their negative influence I have come to the conclusion that, not only are the majority of staff members behave like disrespectful, gossiping high school bullies; the example by which these employees are taught to follow acts like an invisibly entitled, judgemental child by standing around checkout with five other staff members talking trash about my husband (who was also with me shopping) sits in the car waiting for me for absolutely no reason whatsoever. I'm sure the individuals involved know who they are. We will never return to this place of business and caution the public to shop here at your own risk. Grow up Hymes! I expected better from you.
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May 2024 by Tony Smith
Stunning selection! Best in Charleston!!!!
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May 2024 by Valerie S
I’ve been a regular customer for the past few years and think most of the staff is helpful and friendly. However, upon visiting this week in search of garden pavers, I had a rather frustrating experience.
I brought one up to the counter and had them charge me for the five I would be purchasing. Being six months pregnant, it would have been nice to have the staff offer to to help me pick up and load the pavers. But being more than capable, I carried on and did this myself.
I paid, picked out my pavers, hauled the pavers to the far reaches of the lot where I was parked, loaded my car, and was buckled in when one of the employees came up to my window and demanded to see my receipt, thinking I was stealing. Further, the guy said he and another employee watched me haul my cart across the lot and not once did they offer to come help load. Had they offered to help and confirm that I’d paid from the beginning, this could have been a much different experience.
Lost a customer in the neighborhood. Extremely frustrating.
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April 2024 by John Towle
If you are looking for plants or pots this is the place ?
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April 2024 by Deborah Sollish
Good selection, decent prices. Very crowded but a certain red head at the invoice counter was the most obnoxious employee I’ve ever encountered. Dirty looks, bossy, etc. So much for hospitality at this place. Most other staff was great.
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April 2024 by Amanda Henderson
Beautiful plants and garden accessories at very reasonable prices. Great selection and customer service! ?
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February 2024 by Bob Patterson
Great place! Very helpful crew working there! Will back again!
