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December 2020 by Kyle Leatherberry
I've had a business account here for about 5 years now. Aside from the fact this is an absolute beautiful location that is rarely busy in the lobby the personal customer service is amazing. Really giving opportunities to build a small business into a large one offering a wide variety of products and services... from the manager Chris to all of the wonderful tellers Tameka, etc. I always enjoy calling or visiting this branch in particular. Excellent!
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October 2020 by Morgan Lawson
Amazing bank! They care about their customers just like you’re family! The banker Christopher Montiel is hands down the best in the industry! Highly recommended!
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October 2020 by Rianna Susco
Best banking experience ever! Michael and Chris helped me refinance my auto loan and worked hard to get me a rate far lower than the current market average. They were very communicative through the whole process and very knowledgable. They got things done fast and were great to work with!
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October 2020 by Sylvia B.
I had a great experience with this branch of First Citizens. I own a small retail store and it is hard to get away without actually closing the store. Michael Marks actually came to my store to obtain my signature and finalize the paperwork for my loan. Since then, he has assisted in communicating with other banks on my behalf. When I did physically go to the Daniel Island branch, a teller (who was subbing in from her regular location of North Hwy 17) took the extra time to make sure that my transaction was handled in the smoothest way possible.Another teller from the same branch later called me to follow-up on my transaction. He had realized that a task had somehow been left undone and wanted my permission to complete that process. Each one of these people that I have had the pleasure of interacting with has handled themselves in a professional manner.
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October 2020 by Luci Lima Leone
First Citizens is the exact kind of bank you’d expect to find on Daniel Island.Their location is convenient, the building is beautiful, and the team actively uses their resourcefulness to find solutions for their clients both in and outside of the bank.During the pandemic, it was comforting to know that I could call my local banker when I needed assistance with financing and my accounts for both myself and my business.I highly recommend them if you are serious about getting to know your bank.Luci Lima LeoneFounder & Managing PartnerDerbak Coaching Solutions
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June 2020 by Joe Corneo
This bank is terrible. If you are thinking of opening up an account at first citizens bank. Don't! There are so many other banks that treat there customers way better. If want to give your money away them go to first citizens. If you are looking to save money go to any other bank. Thank you!
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November 2018 by Alek W.
Ebenezer Scrooge runs this tight fisted bank. Horrible costumer service. 4 overdraft fees in two days. 150$ down the drain. You're better off going to a real bank like TD or Bank of America. They don't take advantage when you make a mistake.
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February 2018 by Cherilynn V.
I recently had a terrible experience at this bank. I had to wait for 15 minutes and was expected to watch TV while the bank VP was on a "business call" before I could get into my safe deposit box. They kept saying "he's conducting business" while I was waiting. He didn't even apologize. I told him I had to wait a very long time and he emphasized again that he was on a "business call." Clearly, my being a customer isn't "business". Then, he said they had closed my checking account because I wasn't doing enough business and then they said they didn't want me to have a safe deposit box because they want to "save their boxes for customers who bank regularly there." Well, I have 13 accounts in the city I moved from and I was waiting to transfer them over until I found a bank I was comfortable with. I noticed the head of Sun Trust was gracious, lovely, and treated me like a customer so I am opening them there. I have "business" to attend to.
