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November 2024 by tracy Wilkins
March 1,2023 I took my show quality Jaguar XK120 to Fenix. Engine overheated and knocked. They didn’t listen to my experienced mechanic. Decided knock was upper engine. “Fixed it”, put engine back in …still knocked. Sent engine to machine shop “where they get fast top service”. Took a year. They won’t even tell me what was done to the engine! They got it back before June 2024. Promised to put engine in car after July 4 holiday. Lied. It is now November! I have paid every bill on time. Never argued. I have asked repeatedly to talk to the owner (Mike Fitzgerald) he has not returned my calls in a year. His front office lies to me every time I call. Two weeks ago on Friday he “had the flu” and would call Monday. He didn’t call. I called again that week. “Oh . Mike is in Europe for two weeks and can’t call you.” But he really wants to talk to you!.
My name is Tracy Wilkins, I am 81 yrs old. Former University Professor at VaTech and successful serial entrepreneur ( check Google). I am not in Charleston now because of health reasons. (In Blacksburg Va) I send my friends by to try and get answers but they just lie to them. Two months ago they promised my friend he could pick up my car in six weeks. They haven’t started.
Fenix “lost their lease” in the Spring. ( What is the usual reason that a landlord won’t renew a lease?) They first said that they couldn’t put my engine together because of all the dust as they remodeled their new space!
They will not even give me a list of what was done by the machine shop to my engine! When I ask: “ Oh ..Mike will get that for you in two days” never happens!
When I get to feeling better I will try to fly down for a confrontation but the cardiologist warns me to avoid stress!
Do not trust your baby to these guys. They are great talkers. They seem to know the business. But they lie. I likely made a big mistake by prepaying for the engine rebuild. One possibility …..is that maybe they are in financial trouble …so they are fixing other cars to get cash? Anyone know anything?
I just want my car back so my wife doesn’t have to deal with this if I croak. I will likely have to sell it.
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October 2024 by Becca Barnet
Mike, Ron and the team went above and beyond on my windshield replacement. I will never go anywhere else for work on my classic truck (1972)! They were upfront and communicative and did amazing work. My windshield needed replacement and safe lite wouldn’t touch it and most shops didn’t have the skill to replace the vintage windshield properly or deal with the potential rust underneath the original. Fenix certainly did! The truck looks better than it has in a long time and I appreciate them so much. Would highly recommend.
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September 2024 by William Foster
I will not take my 65 Mustang anywhere else. We had the best experience with the Fenix Team. They stuck to the plan and kept our goals for our car in mind throughout the entire restoration.
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July 2024 by Nancy Fairless
I had an all around excellent experience with FENIX Automotive. I took my 1980 MG MGB there, and really appreciated the way they went about examining the car, giving me detailed cost and time estimates, and thorough verbal and written explanations of the work needed, and the cost. There were no surprises, I am very happy with the results. Mike, Ron, and Madison, and the rest of the staff…kudos! A bonus was seeing the wonderful facilities and the beautiful work they’ve done on some very interesting projects!
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May 2024 by Ronald Rzepkowski
I am the original owner of a 1965 Plymouth Barracuda that was in terrible or sad shape. Had the restoration done at another garage and when I could not
get them to fix several problems I had finally ended up at Fenix. It took them a while but they finally got it fixed to my satisfaction. They explained in detail what the problems were and what they had to do to correct it. They kept me informed and it was a relief to finally deal with a reliable repair facility.
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May 2024 by Chris Manos
Great place to bring your old truck … great customer service and they always do what they say and never overcharge !
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April 2024 by Enrique Espinosa
These guys do quality work. They have a solid staff and have worked on a number of our classic cars. Most recently our Land Rover series trucks. ????
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February 2024 by Cari Jo Bearden
Honest and does great work. I’ve been seeing him for my auto needs since he started. Highly recommend!
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February 2024 by Nick Reiter
First time owner of a vintage car and I have only had great experiences with Fenix. They are communicative, honest, thorough, and friendly. Can't recommend Fenix highly enough.
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February 2024 by Benjamin Brookes
I recently had the pleasure of entrusting my newly acquired 1974 MGB to Mike & Ron at FeNIX Automotive for servicing and repairs. I cannot express how pleased I am with the level of service and expertise they provided.From the moment I contacted FeNIX Automotive, their team exhibited a high level of professionalism and enthusiasm for classic cars. The communication was seamless, and they took the time to thoroughly understand my concerns and requirements.The technicians at FeNIX Automotive demonstrated a deep understanding of vintage vehicles, particularly my MGB. Their attention to detail and commitment to delivering top-notch craftsmanship were evident in every aspect of the service. The repairs were conducted meticulously, ensuring that the integrity of my classic car was preserved.What truly sets FeNIX Automotive apart is their passion for classic automobiles. It's clear that they view each car as a work of art, and they approach their work with a genuine love for the vehicles they service. This passion translated into exceptional results for my MGB. This 50 year old classic is now safe and fit for purpose on the road.Moreover, the turnaround time was impressive. FeNIX Automotive efficiently addressed all the issues my car was facing without compromising on the quality of their work. They kept me informed throughout the process, providing updates and insights into the progress of the repairs.I also appreciated their transparency when it came to pricing. The estimate provided was fair and accurate, and there were no hidden fees or surprises. FeNIX Automotive values honesty and integrity in their business dealings, which is a rarity in the automotive service industry.In conclusion, I wholeheartedly recommend FeNIX Automotive to any classic car enthusiast seeking top-tier service and repairs. Their skilled team, passion for vintage automobiles, and commitment to customer satisfaction make them a standout choice. My 1974 MGB is running beautifully and safely, thanks to FeNIX Automotive. I'm grateful for the exceptional experience they provided.
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February 2024 by D M
We can’t thank the team of Fenix enough for providing us professional and smooth communication for a couple of our classic vehicles. We have gone to two other shops prior to Fenix claiming to be trustworthy with quality work, but ultimately had to have Fenix fix what the other shop damaged or used poor quality parts. Fenix is worth it!
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February 2024 by RON HEIDSTRA
Took my 67 Galaxie to Fenix for a full restoration. Was in very bad shape. Mike advised me the best way to get it where I wanted. Took a very long time but was made aware that this was going to be the case. They are not the cheapest but you don't want 'CHEAP' when building classic cars. First rate work, just be prepared that restorations take a while.
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February 2024 by Rick Warner
This Team knows their stuff!I have a 1981 Jeep scrambler and it is now fully restored and usable like new!AndGood Peeps!
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February 2024 by Lowcountry Valet
Held one of our RollsRoyce's for almost 2 years without working on it. We are one of several customers who have been cheated by this company. They took our deposit for parts ordering and when we asked to see the parts or the money, they didn't have either.Gave us our car back with missing pieces and damages.
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February 2024 by Jeffrey Newton
This company stole a $25k deposit from us and held our vehicle for almost 18 months saying they were "waiting on parts to arrive". Once we realized the parts were never coming (because they never ordered them) we asked for our deposit and car back. They told us "they needed to move some things around and get back to us". We've been calling and asking for the deposit now for over 6 months and they won't return our calls or emails.This company is in serious debt and is stealing money from customers to pay their debts and keep their head above water. They are facing multiple lawsuits.We've filed charges against them as well as a lawsuit.
