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August 2024 by Aaron Fraley
Beware of $2.50 printing surcharge. They had almost redeemed themselves after two positive experiences since my last bad review, but this time I couldn't even get anyone to make eye contact with me while I was trying to pick up my prints. The last guy had his prints and some candy, and then clerk left and went to another line. Nobody else would look at me. I had to go back later.
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February 2024 by Carissa Mae Svedberg
I came in with a large order and Heavenly was great at helping pack and ship everything to multiple locations with ease! Thank you for the great service!
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January 2024 by Dave Lee
Never more than one or two employees working, extremely slow service, prepare to wait.
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December 2023 by Cameron Schoolfield
I have no problem with the store and employees my problem is with FedEx...was told the package would be delivered next day but it was actually delivered 4 days later....store and employees are good but for shipping packages use UPS or USPS or even DHL....don't use FedEx
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December 2023 by Ruthann Klaiber
Jesse was so friendly and helpful with mailing my 8 holiday packages for work! Highly recommend using FedEx to send your items.
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October 2023 by Tina Heath-Schuttenberg
I walked in there ready to self-serve print with all the confidence in the world and I quickly realized that I knew nothing. Luckily Paula was there to save the day. She patiently and joyfully walked me through the whole process. Not once, Not twice, but three times. Thanks to Paula, my restaurants got the menus they needed for service.
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October 2023 by Edward Evans
I came in to get some flyers printed and had no idea what I was doing. Shaniece was extremely helpful and friendly. Excellent customer service with a beautiful smile. Can't beat it!
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September 2023 by Valerie MacEachern
Excellent, professional and stellar service!
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August 2023 by linda cleland
I was a wreck trying to print pamphlets for my grandmother's funeral. when I walked into Fed ex I was greeted warmly and the manager Jessie and staff were very helpful and went above and beyond to help me with such an emotional task. Will only visit fed ex for my printing supplies and needs from now on. Wonderful experienced staff who were determined to help me resize/format my information. I had just had a meltdown while trying to do the same thing at Office Depot in west ashley and was not helped in the least, actually I was downright ignored by their staff for over 15 minutes.
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April 2023 by Jonathan Milam
As strange as this may sound, I have come to really enjoy shipping items - at least from this location. The entire team (and over the last year I believe I’ve encountered all of them) is very, very helpful. I went in once and was having some physical challenges that hindered me moving normally- Jesse was very quick to offer help. This action is ‘Above and Beyond’, and I’ve received this stellar treatment from several of their team. A huge thanks, folks; and keep up the great work; it’s consistently a pleasure to see you all. :)
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April 2023 by Dan Culpepper
I regularly depend on this store to produce great prints for my business. Been coming for over 3 years and am struck by how kind and professional they are every single day, despite the difficult people and problems I’ve seen them handle.Give them all raises and hire two more people so everyone can get more PTO.Thanks for being so dependable ?
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March 2023 by tom mak
I have to say I never write reviews on FedExBut I do ship boxes every weekendEvery week from a different state I fly a lot...In this location evei was my representativeI came with 20 boxes first she was super friendly she made me smileVery professional and accurateI think she's overqualified to that place cuz she has the sparked and work ethicIn many other FedEx locationI get some depressed peopleI wish FedEx head automatic doorI'm fighting with the doorsWhen I have boxes in my cart:) ?Like they do have handicap gatewayIt's going to be very hard to handicap to open those door
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February 2023 by Dianne D.
Paula helped me figure out best way to send something that had to be there as soon as possible. Very professional and polite. Letter arrived on time and I liked the tracking feature also.
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December 2022 by Nathan Ryan
Due to the request of my clients I am required to use this place. Every day at roughly 4 I have to come in with my own shipping labels, box everything up and put it in the shipping bin myself. I need zero interaction with the staff. And yet this is still the worst possible place to ship in this city. I hate this store. The staff don’t work, there’s always a line, they don’t stock the empty shipping boxes so I have to stand there for an hour just to ask for an empty envelope. This place is the worst and while I do use them daily, I would resend anyone with options to ship elsewhere. To whoever owns this place, if you want to email me I will happily share some tips on how to run a business.
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November 2022 by Eva Underwood
I had THE BEST experience at this location. Evie was extremely curious and helpful with assisting my shipping needs and answering all of my questions.
