Dillard's is a large fashion retailer at the Citadel Mall in Charleston, offering style, service, and value. The store provides a broad selection of merchandise, including compelling clothing, dresses, shoes, handbags, accessories, cosmetics, and home selections. It features products from both national and exclusive brands. The employees are noted as being outstanding, helpful, polite, and kind, providing an excellent buying experience without being pushy. The store has a lot of options and smells amazing. Specific departments, like ladies shoes, receive praise for a wonderful and nice selection of fashionable styles. It is considered a quality department store in the Charleston area where customers can find items they have been looking for.