This CVS location in Charleston is a pharmacy and retail store open seven days a week, offering prescription refills, vaccinations, personal care items, pet toys, and healthier snacks. Customers can save money with weekly deals and the ExtraCare rewards program, and use convenient services like same-day delivery and free in-store pickup. Many reviewers report consistently positive experiences, noting the staff is consistently sweet, professional, helpful, kind, courteous, and patient. One reviewer emphasizes that the team is always this way even when busy or understaffed. The pharmacy team is praised for answering questions and filling prescriptions in a timely manner. One specific interaction with a staff member regarding passport photos is highlighted as exceeding expectations, with that employee taking time to understand a concern and going above and beyond. While most feedback is highly positive, one reviewer mentions an instance where seasonal gift wrap items were out of stock despite restock boxes being present, and notes that some items can feel highly priced. Another customer has moved prescriptions elsewhere due to prices, but still acknowledges the excellent service from one pharmacy staff member. Overall, the location is described as reliable with a crew that keeps up the good work.
Needed a decongestant, stopped to talk to the pharmacist. Not
August 2024
This is the WORST pharmacy. After I moved, they ignored repeated requests to fax my meds to a new location. The new pharmacy called them three times. I finally drove there and personally requested that they transfer them. They still didn’t do as requested. UNPROFESSIONAL AND IRRESPONSIBLE!!!!! Do not entrust your health... read full comment
July 2024
No matter how many times you try to contact to speak with a pharmacist they will never answer your call. Why even have a phone line if it is not going to be used? When dealing with medications regarding someone’s health a pharmacy should really have a little more care for the people they try and service.
