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December 2023 by Chris Jones
There is no communicating with them unless you go in there physically. I had a dress shirt that was given back to me with white stains all over that was not on there when I gave them the shirt to clean. The lady at the counter was very respectful and said they would send it back to see what they could do to fix it. After a few days I received a message that my shirt was ready to find out there was nothing they could do to fix my shirt when I showed up. The lady at the counter said she was making a note and would have the owner, Brian, call me later that day or the next day to see what they could do to make it right. Two weeks had gone by and I still hadn't received any calls from them. I started to call the store each day and had left over 7 voicemails with no response. Three of the times that I had called; I received a text back from them saying they would call me right back. That never happened. I went in there a month ago and asked to get my shirt back that was ruined and let the ladies know it had been a month and still no call from Brian. To this day, they still have not called me back.11/30/2023 - I have since called back after their response and left another voicemail with no response back from them again. Brian's name was on the voicemail that I left.Service: Laundry pick-up
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November 2023 by Patrick Brown
Prestige did a great job doing my dry cleaning. They were fast, efficient and friendly. Fair price. I’ve had difficult time finding reliable dry cleaning with quick turn around on downtown peninsula. Charleston Prestige is best in area.
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November 2023 by Molly Saran
I had an amazing experience at Prestige cleansers. Easy to find, friendly staff, timely, they text to communicate, and they got a bad coffee stain out of a white skirt I’d tried everything on. I was genuinely impressed and the price point was great. My new trusted local cleaners. Thank you!Service: Organic dry cleaning
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November 2023 by James Smalls
Your cleaning was fine. Where I'll really sing your praises is the repairs to be done. To be honest I am not happy having to wait so long. I usually carry that in a special bag in my Tahoe for cool or cold mornings. The wait has been excruciating. I've had repairs done that fell short. Especially on that coat. When my dog was a puppy he had me get it repaired then. It was not a good job then. Let's see how you do...
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October 2023 by Kimberly Lash
I dropped off a very aged 70 year old christening gown. Two weeks later we had it back in pristine condition, looking brand new!Service: Special care fabric cleaning
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October 2023 by Amanda Edwards
I needed three semi formal dresses cleaned with a one day turnaround time. They were able to make it happen and the dresses came out great with all of the stains taken care of! From my first reach out to pick up, I was met with kindness and smiles from the staff. 10/10 recommend. I will use them again in the future and will hopefully not procrastinate again ?Services: Special care fabric cleaning
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October 2023 by Emerson Burkhardt
Charleston Prestige Cleaners not only has a great, central location, but they gave me an exceptional dry-cleaning experience. I have only used them twice so far, but will definitely be coming back. Their text message and email systems are great reminders for picking up your items and I was even able to place a card on file from home which made my pick-up experience that much faster! Efficiency really is one of their best traits. I would strongly recommend this dry cleaners!Service: Special care fabric cleaning
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September 2023 by Hannah Sagedy
They saved the day! My bridesmaid dress ended up with a stain from my travels right before the big day. They took our last minute call around 5:30PM and had it back to me the following morning at 10:30AM! It was such a relief and the dress was clean and pressed. Thank you again! Recommend!Service: Special care fabric cleaning
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September 2023 by Daniel Magno
Charleston Prestige Cleaners not only does an amazing job but they also have an amazing staff. On more than one occasion they have accommodated my needs on short notice. They truly go above and beyond. Best dry cleaners in Charleston!
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September 2023 by Brantley Sprinkle
The staff are extremely nice and helpful! I dropped off a tuxedo around 5pm on a Wednesday that I needed to pick up within 24 hours before catching an early morning flight on Friday. I got a text at 2pm on Thursday saying my tuxedo was ready for pickup. I couldn’t have been more thrilled with the level of service they provided. I would 10/10 recommend!
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August 2023 by Whit Meares
Staff is so friendly and knows me by my first name. They always have a smile on their face and a positive attitude. The bar code system allows for things to not get misplaced like they used to at the dry cleaners we used before. Typically items are also ready earlier than they anticipate and you can get a simple text to let you know items are ready for pick up.Services: Laundry wash & fold
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August 2023 by Betty
A very friendly staff and super clean store. Their dry cleaning and laundry services are excellent. I have never been disappointed. My order is always ready on time with message texts when my order is ready for pickup. Home pickup/delivery services are offered but I don’t use. I certainly recommend Charleston Prestige Cleaners!!Services: Laundry wash & fold
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August 2023 by Kathleen Ferrell
Well run and friendly establishment! Give discounts to loyal customers. Clothing and other items are ready when promised, and usually perfect. On the rare occasion there is something not quite perfect, they promptly address the problem. I Iike the seamless billing process for customers with accounts.Services: Laundry wash & fold
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June 2023 by Mackenna Guest
Jeanne is incredible!! She delivered my wedding dress personally to my home. She truly is one of the kindest humans I have met, and she will forever be imprinted on me for her kindness. I highly recommend Prestige. They are not only professional but caring & kind.Service: Wedding gown cleaning
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June 2023 by Tricia L.
Dropped off 14 men's suit pieces, ~$20/piece; dropped off Thursday, ready Monday. Friendly customer service.