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May 2024 by Amy Lennox
We ordered the CHCO Decorative Mail Slot and it's so beautiful, it really makes our front door look amazing!! There was a slight issue with our order, and they got back to us and solved the problem the same day! :)
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May 2024 by Todd Sukdolak
Over the past month I have worked with Kevin from the Charleston Hardware Co. let me tell you these people and the Co. are absolutely great! I purchased all my hardware for my custom front door on my new house and it’s great. From the moment I walked in Kevin took care of us and everything was very fast. He even took time to walk us through their process and show us all the things they do. Knowing I was on a timeline they went out of their way to make sure I had all the stuff I needed on time. I would recommend these individuals to anyone! I’m positive I will use them again in the future. Thank You Charleston Hardware from the Sukdolak’s
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May 2024 by Dawn Leatherwood
Fortunately I found this business from a browser search. Every conversation was helpful, polite, professional and beyond. Kevin went out of his way to understand my project and make creative suggestions for a custom design and an existing product. I am so happy with the items and cannot wait to finish the installation. Photos to follow. I highly recommend doing business with these people.
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May 2024 by Cheri Morgan
Good God what a selection. It doesn't matter what kinda hardware your looking for they have a match. 300 yr old barn door handles, got it! Stunning to see.
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March 2024 by Rich Schwarz
Great selection of hardware to accompany the great and knowledgeable service I received. Highly recommend.
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February 2024 by Lin Hendler
I was looking for this specific doorknocker for years because I had a really lovely old antique one my dad had picked up in Morocco and given me. When he passed away, I really wanted to put it on my door. Even though it was theoretically feasible, I didn't have a strike plate. I was looking for years for a similar reproduction, a matching strike plate, or a good quality workable antique one. All the reproductions were terrible. I even considered commissioning someone. Finally, I saw that Charleston Hardware had a beautiful reproduction. I bought it, and installed it immediately. It was so beautiful, and when you put it by mine side by side, you'd be surprised. You'd think they'd modeled it off mine even though they hadn't. I had one hiccup where the strike plate wasn't flush but they immediately sent me replacement hardware and now it's perfect. Thanks so much.
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December 2023 by Erik T.
I ordered solid brass pocket door hardware and they arrived about a week later. The quality and detail were great and were exactly as depicted. These are a great addition to the restoration of our 1830 early Victorian. I would definitely buy from Charleston Hardware again.
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November 2023 by Christine Trevillyan
Great service and quality merchandise!
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August 2023 by Elizabeth Gartzke
I have been working with Brad (and the whole wonderful team) at Charleston Hardware to outfit my whole house. Everything from our privacy pocket doors, to beautiful unique hardware for our mini double dutch exterior door, to matching light switch plates - I am in love! Quality is fabulous, the pieces are one of a kind, and the customer service has been impeccable even working from states away! Highly recommend these guys!!
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August 2023 by Sue C.
Great products and service. I ordered a replica brass knob and it was ready in 2 days. Once I saw it, I decided I wanted it aged. They aged it within another few days. They were so nice and accommodating. Great turnaround.
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July 2023 by Nicole Bartenfeld
My restored door hardware is breathtaking! It is exquisitely conserved with a finish that lets us see what the original owners saw 133 years ago! The polish and relief is applied expertly and my neighbors with similar old homes were speechless when I showed them what our antique hardware looks like all restored and functional again. I have also purchased this company’s fantastic reproductions, in antiqued finish, and I truly love the way the hardware blends in with the originals in my rooms in both the patterns/styles and the finish. Very happy and will definitely purchase more!
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June 2023 by Carol Mason
Endless delays. They don’t have the things listed on their website. Even though I was told they don’t have polished nickel transom chains, they are still listed on the website. I had to settle for chrome, which doesn’t look great. I wouldn’t have ordered if I had known this. They also did not cut the transom chain to the length I requested on the order. And did I get an apology for their failings? Nothing much. Just a very curt note with my tracking number. A small business should do better than this, and should not lure in business for products they don’t have or that will take a lengthy and unspecified order process.Disappointed.
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May 2023 by Sean Miller
Unique items and great customer service. Every interaction I have had has been superb, and the hardware is truly impressive.
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December 2022 by Jessica Schram
In love with the new hardware I was able to get for some antique furniture. It makes the piece.
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November 2022 by Renee Bates
Ordered a Spectacular DoorKnocker ! Exactly what I Wanted !! Thank You !Also a Pleasure to Deal with. Love All Your Beautiful Products !