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June 2024 by Bob Charette
Beware CHARLESTON AMISH FURNITURE!!And any claim they make about standing behind their products.THEY DO NOT ! My wife and I spent about $25,000 on new furniture for a house we were building. These included a large round maple dining room table that was approximately $3000 itself. It was delivered to our house by Charleston Amish Furniture, and it was wrapped in a protective foam type covering on top held on with a lot of plastic wrap. They brought it into our garage and on its edge leaned it up against a wall face in. It remained there until our contractor brought in the house and set it on its base. At this time, we noticed some flaws in the finish of the table top. These were smooth to the touch and there were no dents or scratches. These marks appeared to be under the finish coat on the table top. We took pictures and I called Charleston Amish Furniture & explained the problem with the table top. I sent them the pictures and requested their assistance in correcting these flaws in the table top.To make a long story short, FORGET ABOUT IT!!They refused to even send someone to look at it without charging us $450. They said we lived too far away, about 1-1/2 hr drive and it was too costly for them. They knew full well where we would be living when they took our $25,000 while stating their " Stand behind our products" statements. They said we had done the damage and Flatly refused any assistance without us paying for it.Our Contractor, a well known & respected Custom Home builder asked us how we were making out with the table. When we told him his comments were " You got to be kidding! That's ridiculous. It was delivered wrapped up and leaned against the wall where it remained that way, untouched until we brought it in the house"It is our opinion that Charleston Amish Furniture is not a trustworthy Merchant and you should think long and hard before doing shy Bussiness with them.UPDATE-MANAGER CALLED ME THIS MORNING AND STATED THERE WAS A MISUNDERSTANDING ABOUT THE NATURE OF THE DEFECTS IN THE TABLE TOP FINISH. HE ULTIMATELY ORDER A NEW EXACT REPLACEMENT FOR OUR TABLE ADDING GIVEN THE NATURE OF THE PROBLEM THEY WILL DEFINITELY STAND BEHIND THEIR PRODUCT. I RECEIVED A COPY OF THE RUSH ORDER.
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May 2024 by Todd Brooks
They have phenomenal selection of amazing furniture with Danish/Scandinavian design from leather couches, kitchen/dining tables and chairs, cocktail tables, bedroom frames and fabulous leather recliners. It has more beautiful furniture there that I have every seen.
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May 2024 by Wendi Berndt
The owner and employees are personable, knowledgeable, and their furniture is top quality. I highly recommend this business. I’m a repeat customer and will buy from them again.
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May 2024 by Phillip Audia
Our cat slid on one of the tables in our living room that we had purchased 4 years ago. I sent an email to Judson about having the top refinished. He promptly responded and it was determined that it could be sent back to Ohio to be refinished. The staff at Charleston Amish told me it would be 6 weeks but returned in less the 4. The table looks perfect, completely matched to the rest of the table ! Great customer service from Charleston Amish as well as providing a high quality product.
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May 2024 by Julie McKenna
We bought kitchen and bedroom furniture from the Charleston Amish Furniture store. The kitchen set was custom designed to fit our breakfast nook. Every piece we have is absolutely beautiful. The customer service is fantastic- responsive, punctual, efficient, personable. I can’t say enough good things about how they worked with us! Thank you Matt!
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May 2024 by Kori Kelley
We ordered a dresser and two nightstands and two side tables and I have never been happier with a furniture purchase! I looked for years for taller, larger nightstands and couldn’t find what I was looking for. We stopped at Charleston Amish Furniture and I was so pleased to find that they can custom make EVERYTHING!! We fully customized our items - Wood, color, dimensions, hardware! I am absolutely in love with the furniture and we had a great experience working with Lauren! I was also pleased when the items were delivered in less than the quoted time. Everything was ready in about 5 weeks. Excellent experience all around, I’m sure we will be repeat customers!
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January 2024 by Jana Delli-Gatti
The furniture is well built and durable. The staff is welcoming and efficient.
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August 2023 by william jennings
What a great place to shop our salesman Craig was very helpful we couldn’t be happier with our outdoor furniture would highly recommend shopping here
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August 2023 by Melissa Pettay
Charleston Amish Furniture has been our go-to furniture store for the past several years. The staff is always welcoming and you feel like a friend when you walk in, Harold has been our go-to for most of the furniture in our new home. Quality is top notch, customer service is fantastic, and the overall process from order to delivery is easy.
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April 2023 by Chanise Dumay
Thank you, Kaitlyn, for a wonderful experience. I stopped in while on a quick trip to the area and totally fell in love with the perfect table for my dining room. After a little research, she was able to arrange shipping to Hawaii for me. The table is absolutely perfect in my space. The whole experiences was amazing. Mahalo.
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April 2023 by Jonathan Stephens
Beautiful but pricey. You do get good value for the price, however. Definitely a lifetime purchase. I was inordinately pleased with my purchase.
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March 2023 by Jacqueline V
This store is filled with high quality furniture. Most of the items in the store are customizable to the wood that you want and there are so many options to pick from. If you've been looking for well made furniture that is made to fit your needs, this is your place. It won't be cheap, but the quality won't be either!
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March 2023 by John Dunn
Beyond fantastic ! The furniture was gorgeous. Plus our sales girl, Kaytyln was great and we met the owner Matt, & he was most friendly with us. We definitely will be back and we highly recommend this place. Again, above the call of duty.
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March 2023 by David Harris
The Amish have gone full capitalist. Some very nice furniture and a very nice selection of kitchen, bedroom and full house furniture.
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February 2023 by Tim R.
Top quality furniture that you can't find anywhere else. The Amish have a history of craftsmanship that is hard to find in this day and age. It harkens back to our ancestors who used to make everything by hand. Don't get me wrong there are still electrical tools involved but most of the furniture made today is not meant to last. It is made of the cheapest materials they can get and still put out a product that won't fall apart the minute it comes off the assembly line. The major difference is with Amish furniture is these are pieces that can outlast your lifetime. If you've ever been in an antique store and seen the furniture of yore you'll understand what I mean. It was meant to last several lifetimes. And these pieces can be custom built to your specifications. You don't have to be strapped down to only limited selectionsThe folks at Charleston Amish furniture are great to work with. They can guide you through what it is you are looking for and suggest many options. The styles, wood choices, & stains are endless.Highly recommend you giving them a try,
