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November 2023 by Donovan Green
Monique and Mercedes showed world renowned experience at the service desk & went above and beyond the call of duty from intake to the processing and service of my vehicle. Also Anthony and Mikall were the technicians that serviced our truck(different occasions). Both technicians showed wealth of knowledge and executed the work in extraordinary and world class fashion. This has by far been the best customer service experience I’ve ever had! Thank you so much Charleston International!
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November 2023 by Bruce Mcwilliams
Outstanding service, very professional, will recommend this establishment to my friends and family
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October 2023 by clarence linen Sr
I came in to get inspection report and it was a great experience. Great people attitudes ?.
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September 2023 by Alex Hamilton
Carolina international sucks, I have had the impleasue of dealing with both Charleston and Conway branches they both lie. Conway I constantly had issues with repeat repairs yet I always had to pay everytime I brought it back. Then I drop off ENTERPRISES truck for a recall at 830am today and the service advisor says 2 hours it’ll be done. I gave them almost 4 hours it’s 1230 as I type this and the other lady advisor says it’ll be another 2 hours. I live over an hour away so what am I supposed to do hold my ride up for the next 2 hours then hope they’re done in 2 hours? Considering canceling my orders for my new trucks and traveling to another international because of how poor these guys are.Pathetic service.
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August 2023 by Robert Limehuse
Where do I even start, Carolina International trucks of Charleston SC is the worst. I bought my first truck from them and that experience has been a nightmare. This dealership has the worst customer service and within two years of me owning the truck I’ve spent nearly $50,000 in repairs. Every time I take my truck in for repairs, it comes back with the same problems it had before they got it. They can never duplicate the complaint I have and I’ve always followed there recommendations up until recently. I complained about radiator coolant leaking near the drain valve in the radiator and after them having my truck got a month it still wasn’t fixed. Truck has a factory warranty and they’ve covered nothing in the two years I’ve had the truck. The service manager Robin has a don’t care attitude. They lost my truck keys recently and didn’t care that they did. My next purchase will not be an international truck, I’ll take my business to another truck dealer.
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May 2023 by Brian Patterson
Just gonna say 1 thing. Go somewhere else. You will thank me
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March 2023 by Wilbert Alexander
Hi the last time I gave them a review it was good but I want to add something to my view of what work they did I found a leak on my exhaust pipe that I had asked them to repair ,I called and told them about what I found and they the service Manager told the person talking to me that I could go to any dealer and give them work order number and they would pay for the exhaust pipe to be replaced so I thought was good of them and I am happy with the work they did .Thanks .
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February 2023 by Bradley Cole
I have spent over $10,000 …paid them to fix an oil leak …also and addition $350 to steam clean the truckTruck still has an oil leak. I have taken it back to them twice since the original repairThey wanted to charge me $1700 to repair the “new” oil leak.I told them the likelihood of a new leak starting in a week after their “repair” is highly unlikely.**Update I have emailed on Jan 3 with no response **.They want to give me $700 off my repair but I think they should stand behind there workProceed with cautionAlso good luck dealing with RobinShe has 0 people skills and does not know how to talk to customers
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February 2023 by Dierdre Brown
Staff very professional, great customer service, very clean
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January 2023 by Bryant Hart
They slow and don't care about you
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January 2023 by David Frye
Sadly, no more ice cream making at the store. The Ownership has changed hands and it not the same. I guess like everywhere prices have gone up. On average a cup of JOE will run you anywhere between $3.00 - $9.00 a cup, depending on what you Order!
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January 2023 by Todd Brown
My experience with Carolina international has been nothing but the best.I had the pleasure of working with Charlie Howle in sales I've sold 2 trucks to them and he has made both transactions flawless even when I had issues with dealing with a lost title. I highly recommend them to anyone looking to buy or sell contact Charlie.
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December 2022 by Geoff Passmore
Call ahead have what you need waiting
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November 2022 by Kara Simmons
The service provided by Monique, Mercedes, and Robin, were immaculate! I really do appreciate these ladies during this process! Beautiful faces and AMAZING CUSTOMER SERVICE, perfect for the face for the company!!!!- Washington Truck Line, Inc.
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October 2022 by James Williams
Parts in stock!!! Prices through the roof. Check machine down, good thing I had cash on me.
