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February 2024 by John Andrew Knight
Davis helped me out when I was in a bad spot with my car. He was professional, polite, and resourceful. I cannot thank him enough for his time and effort. Davis if you see this keep doing great work for the community man!
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January 2024 by Phoebe Crouse
Super fast and thorough service. Quentin was so patient in making sure I had the correct bulb for my car and did a great job installing.
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January 2024 by Natalie Wellness & Longevity Travel
The guys that work here make this place great. I needed a battery yesterday and I called Firestone and they’re like no you need to make an appointment. We only have one person working here blah blah blah. It’s not something you can wait for when you have a battery that needs replaced so I drove my car to AutoZone. They were very knowledgeable, super friendly on point, they took care of everything for me. I highly recommend this location. Oh and the lady that worked at the register was really nice too. She just didn’t work on my battery.
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January 2024 by Sidney Wright
Awesome!! Juan (the store manager) spent well over an hour helping me replace AND rewire my boat trailer lights in the parking lot (on a cold day). He took the time to walk me though the process so as to pass the knowledge to me. Unbelievably knowledgeable, patient, and cool guy.
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December 2023 by Robert Robinson
Loved it.... your manager there is the best.... I had a problem he told me to get some treatment for the problem first. He said if it doesn't work I need to get a new part a week later the problem was solved.... I came back to thank him and ask him if I need more treatment he said no give it another week to see what happens next
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November 2023 by David Norton
I came into the store with a simple need and was treated like I was there to spend hundreds of dollars. Excellent customer service and I got my part in two days. I will definitely use this store should the need arise in the future.
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September 2023 by Jason M
My truck needed a new battery. Paul and Quinton diagnosed the bad battery and replaced it quickly with the utmost professionalism. I will definitely return here in the future for vehicle issues.
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September 2023 by jason herron
Awesome customer service and exactly what we were looking for!
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September 2023 by Amber Erwin
I came here for a new headlight bulb a few months ago and had no idea what to get, so I told the cashier the make and model of the car and he gave me a bulb that was supposed to work. I purchased it and declined the receipt assuming surely it was correct if the worker looked it up for me but when I got home for my husband to install it for me, it wasn't the right kind. I went back to return it and spoke with a different cashier and told him this was what I was given but it wasn't right, and he let me know they usually aren't supposed to do returns without the receipt but he would check with the manager because of the circumstances- so I watched as the manager (some young guy) walks by, and the employee I'd been speaking with began to ask him about the situation, and without even stopping to acknowledge me or hear the details, he yells something along the lines of "nope, we aren't breaking the rules today!" sounding very annoyed and dismissive, to the point where I could tell even the employee was surprised and embarrassed at his response and apologized, mentioning something about him "being in a mood" that day. I can understand and accept the policy, but it was unprofessional and downright rude the way the manager handled it, as if I was just some customer trying to "get one over on them". I wouldn't have even been in that situation had his employee given me the correct bulb in the first place, so needless to say, I will be going anywhere else for auto parts in the future.
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September 2023 by Teresa Dixon
Cat was wonderful in helping me with my purchase of a new battery!
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June 2023 by Cristan Evans
Ana was a great help! She help me install a low beam light bulb in my car.
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April 2023 by Emily Brennan
I just had the most wonderful experience with Jennifer Bailey at the James Island AutoZone. I needed a new battery so went first thing in the morning to get it replaced. The store opened promptly at 7:30am, and Jennifer efficiently rang me up, replaced my battery, gave me advice, and sent me on my way. I was in and out in 13 minutes! Highly recommend.
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April 2023 by Barbara Ellis
Needed my battery checked and turned out I needed a new one.Cannot say enough for the help of the ladies today at the James Island Auto Zone. So helpful, professional, efficient...and fun!! Had a new battery installed in no time and back to my day off!
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April 2023 by Sherry Wade
Jennifer at AutoZone quickly tested my car's battery and carefully replaced it. I very much appreciated her kind, informative, and fair attention and service!
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March 2023 by Kate Cone
I needed windshield replacement and fluid. Stanley recommended the correct wipers then put them on and refilled the wiper fluid. Excellent and friendly service and staff!
