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April 2023 by Amy Byrne
BEWARE! We took our '94 Defender to Brian for general maintenance and he determined that we would need a chassis swap. He let our car sit in the shop for OVER A YEAR while giving excuse after excuse as to why the work had not been started. We finally showed up at the shop to check on the car and he let us know that he crashed a forklift into it. Our car was sitting outside for months with a smashed window getting rained in and he never cared to let us know or cover the window. We were so upset that we called another shop that agreed to take the car and fix it. Brian charged us $3500 to get our car back. We were able to drive it into the shop and it was in such disrepair that we were unable to drive it out. He caused over $8,000 in damage and has refused to provide insurance information so now we're having to further escalate the situation. He is a fraud and a nasty human to work with. Please don't take your precious vehicles to this horrendous shop.Service: Auto maintenance
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April 2023 by Amy O.
BEWARE! We took our '94 Defender to Brian for general maintenance and he determined that we would need a chassis swap. He let our car sit in the shop for OVER A YEAR while giving excuse after excuse as to why the work had not been started. We finally showed up at the shop to check on the car and he let us know that he crashed a forklift into it. Our car was sitting outside for months with a smashed window getting rained in and he never cared to let us know or cover the window. We were so upset that we called another shop that agreed to take the car and fix it. Brian charged us $3500 to get our car back. We were able to drive it into the shop and it was in such disrepair that we were unable to drive it out. He caused over $8,000 in damage and has refused to provide insurance information so now we're having to further escalate the situation. He is a fraud and a nasty human to work with. Please don't take your precious vehicles to this horrendous shop.
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September 2022 by Millie E.
They really gave me the run around. I expect they thought I was an idiot. Removed parts from my vehicle and said it would take weeks before they could get new parts to replace the old. Had my vehicle tied up a full day. Left my vehicle with working parts. I pull into Pep Boys on Savannah Highway and meet with a Master - they got the part needed inside of 15 minutes, installed it and I was happily driving away with full function, comfort and joy within 1 hour. There is NO DOUBT these guys at A-A Auto are not very good to their souls and that practice will take you down a river - the one they tried very hard to et me down. I'd stay far away from them.
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April 2022 by william gordon
Very disappointed... I took my Land Rover to them because they advertised themselves as Land Rover specialists. I told them that I needed the control module which needed to be programed to the key and ignition system to start the vehicle.... after having the vehicle for over two months, they charged me for a diagnostic service saying that I needed the control module, but they do not have the equipment to program Land Rovers... the reason I went there in the first place, and they previously said they could fix.. I had to then have my vehicle towed to HH Land Rover. So, I paid for something I told them I needed in the first place, and it took them over two months to come up with that same conclusion....
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August 2019 by Kevin Jones
Can't say enough about these guys. I was stranded in Charleston on vacation with very little help from Land Rover (Asheville AND Charleston, long story). Brian took my LR2 right away, found the part, and got it installed for hundreds less than LR. I hope nobody needs repairs but if you do, these are the guys to call. Thanks again gents.
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December 2018 by Miles Crosby
Bryan, has been awesome working on my vehicles ! I would definitely recommend !
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November 2018 by Kari Kistler
Bryan was very helpful, knowledgeable, and courteous. Will definitely be returning for our auto needs.
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September 2018 by Matthew Mireles
Bryan has always treated me extremely well and provided excellent customer service. He has taught me a lot about how my vehicle works. I think it's safe to say I have become a loyal customer. As any owner of a older Range Rover will tell you, there is always something that needs to be done. Sometimes it's not too expensive, sometimes it is expensive, but the preventative maintenance (and more immediate needs) that I have performed at AA Auto Service is letting me drive my dream car and thus far avoid any breakdowns. I would like to personally thank Bryan for how he treats me and my vehicle. It is much appreciated, especially when he warns me of issues that he can see coming! That allows me to start budgeting for the next fix. - Matt
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May 2018 by r.b. strickland
Great Land Rover, and High Line service and repair
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February 2018 by Edward John
Terrible service sold me a car i had to spend so much on it just to pass emissions now the car smokes haven't had it a month and the ac does not work sold me a complete lemon the car needs major repairs
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January 2018 by charles eberhardt
ALOT BETTER PRICED ROVER SERVICE THAN BAKER
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September 2016 by Steven Brower
Went to Baker Land Rover Dealer first, overcharged and didnt fix issue. Brian and Brad knew what issue was and fixed our LR4 as quickly as possible. Land Rover repairs are always high. AA Auto was more than reasonable and helpful in explaining repair. We look forward ro recommending them and using them in the future. There was a possibility of one other issue and Brian ordered the part just in case, but we did not need. That is going over and above for sure!
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April 2016 by Nick
They raised the prices after I was given an emailed quote. When I asked why, they said it took longer than they thought to fix. That's not how that works, that is on the mechanic, not me. I had to pay because they had my keys.
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April 2013 by Mark Schwartz
DONT USE THIS SHOP My car went in and out of the shop three times for new issues each time within a single month. They dont check their repairs and are horrible with goosing you. I honestly believe they would break something new each time so I would have to bring it back in. I finally fixed the last problem myself and it cost me $85 dollars to fix and 20 minutes of my time and they wanted $350 dollars and 2 days to fix it. THE WORST SHOP EVER!. IT WAS A SIMPLE RADIATOR HOSE THAT WAS CLIPPED ON PURPOSE
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January 2012 by Adam Webb
I have to be honest; when I first dropped my car off I was worried it was going to be an expensive repair as it usually is with these types of vehicles. You couldn't imagine my relief when Bryan was able to diagnose the issue in a matter of seconds. Ten minutes later he had my door apart, fixed, put back together and I was on my way! I was very pleased with the service I received and I would recommend Bryan and his shop to anyone looking for a knowledgeable mechanic for your European vehicle. Thanks for the great service!
