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June 2023 by Jim Campa
Brad and his crew are the most knowledgeable and professional automotive repair shop in Chapin.....and probably the greater Colombia area. North Lake Automotive has an extensive array of tools to tackle any type of auto repair as well as routine maintenance. The inside of the repair shop is pristine, like an operating room in a hospital. The prices are fair (much lower than a new car dealer) and the turnaround time is excellent. Matthew at the front desk keeps you informed on the status of your repair and takes the time to fully explain your repair estimate and final bill. Brad, the owner, is a wealth of information and oversees every single repair that comes into the shop. He is truly a "hands-on" owner / operator, something you don't see too often in a top quality, professional repair shop. When you want your car fixed properly, bring it to North Lake Automotive and rest easy that the job is getting done the right way.
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June 2023 by Kelly Hernandez
My family and I have been using North Lake Automotive with Brad & Matt for years now. Not sure why it’s taken this long for me to add a review. You won’t find a better automotive shop around— these guys are extremely hard working, friendly, honest, & fair priced! Give them a try, you’ll be happy you did! Thanks guys! ??
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March 2023 by Randa Downs
Super nice guys; explained everything very well and charged fairly. Very trustworthy.
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February 2023 by Christopher J.
Hands down the best auto repair shop in town. It's never good to have car problems, but I always enjoy going to North Lake and talking to Brad and Matt when it happens. These guys are just great people and I know I can trust them.Services: Steering & suspension repair
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October 2022 by Mark Hanna
Brad and Matt are great. Honest work at an honest price.
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July 2022 by Bill Prebeck
Brad and crew have done a great job maintaining our families fleet of cars. Always honest and reliable and reasonably priced service, We completely trust North Lake Automotive!!Services: Auto tire replacement
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June 2022 by Debbi Drafts
Had oil changed and very happy with them. Going back next week with other vehicle.
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April 2022 by Deedra Senter
Brad and his team always go above and beyond. They listen to their customer's and do everything they can to accommodate them. They care about their customer's wallet and only perform services that are actually needed. We have been going to North Lake for years and will continue to use them and recommend them to everyone.Services: Oil change
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April 2022 by Amy Sizemore
Northlake is a first rate business...honest and dependable and willing to go the extra mile.Our family has been taking all of our vehicles to Northlake for over ten years, and we wouldn't go anywhere else!Services: Oil change
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April 2022 by M D
Pinched a wiring harness during timing belt replacement and dealer caught it. Upon showing them they denied responsibility. $700 later it’s fixed correctly by the dealer.
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March 2022 by Chris Williams
Had Northlake do a complete brake job on my 2009 F250, almost $2,000 worth. Less then 20 miles later my front brakes locked up almost catching on fire, the tow truck driver couldn't even load it up till they cooled down hours later. Had it towed to Northlake and they wouldn't even pay my tow bill and charged me extra to "fix it again" Would not recommend them for "any" service on a car! Update to North Lake response: If you are the one right before El Poblano Mexican Restaurant, then this is the right North Lake.Service: Brakes
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December 2021 by Cecilia Rivera
We will only ever go to Brad as long as we live here. He's always honest and helpful and really takes care of his customers. Go to him for all of your car repair needs!Services: Engine repair
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November 2021 by Denise Painter
What an amazing place. We broke down in Columbia and couldn't get our vehicle back to the Upstate. A friend recommended Brad and Northlake. Everyone there was so wonderful. When it became obvious that we were not going to be able to repair our van, they helped me find options to sell it there. Everyone was kind and friendly and we would use them again if we lived in the area. I can't say enough about these wonderful people. Honesty and customer service are too notch.Services: General repairs & maintenance
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November 2021 by Lisa S
Brad was rude and didn't want to look at my brakes when he already was looking at my engine problem. He told me I could go somewhere else, so I did. I went to Elledge Auto in Chapin and I loved it!
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September 2021 by angus Godwin
Brad is a great guy.He has always treated us like family. The cleanest and most organized shop I've ever seen!!!
