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May 2024 by Stacey Van Auken
Expert Service, issue fixed right the first time. Very knowledgeable!!!!
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February 2024 by Betty B
Kept me informed and helped me think through needed repairs on an older car
Excellent work
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December 2023 by Michele DeLorenzo
Always a great experience at Big V Automotive . Our moped runs like new !!
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December 2023 by Joseph Hoyt
that are knowledgeable and friendly. would recommend them to everyone
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August 2023 by Allison Buford
Big V took care of my car in a timely, inexpensive, and respectful way. I was able to send it over with a tow truck while I was at work and they took care of my busted radiator. The price was fair and the mechanic kept me informed of their work. I have used their services before and would definitely do it again. Thanks, Big V!
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August 2023 by Jaden Brewer
I called the day before and asked about availability for the next day to replace my front brakes and rotors and they told me to be there at 8am and they’d be done by the afternoon. I dropped off my car, and they kept me updated throughout the day with costs and everything. They ended up having to replace my front brakes, rotors, calipers, and bled my system. They were done by 12:30pm and even showed me the damaged parts and why they had to replace them. They were very kind, and for parts and labor the price wasn’t half bad either. I’ve been there in the last couple of months to get my rear brakes and rotors replaced, and the service and price was exactly the same, these guys are consistent and amazing! Definitely recommend themServices: Brakes
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May 2023 by Chris Reeves
Yo, I gotta share my two cents about this moped mechanic. Honestly, the dude charged me an arm and a leg for a tiny repair job that I later found out I could've done myself in 20 minutes thanks to YouTube. Plus, he was kinda rude and had a bad attitude towards me.Bottom line, I wouldn't recommend going to this guy for any moped repairs. His prices are ridiculous and his customer service skills are seriously lacking. Save yourself the hassle and find another mechanic who won't rip you off.
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May 2023 by Amy Decker
We used this shop yesterday and had such a good experience!I arrived Monday evening to move my son home from Clemson and discovered his car was making an awful knocking noise. This was completely unexpected and definitely a huge stressor since my son had already completed his check-out with the RA and we had other obligations back home the next evening. I was not, however, comfortable driving the 300 miles home without having it looked at. I knew most every shop would be closed but tried calling around anyways. I of course received answering services at every shop I called. I did to my surprise receive a call back from Bill (the owner of Big V Automotive) just a few minutes after getting an answering service. Bill told me that we could bring the car first thing the next morning and he would take a look at it.Fast forward to the next day - we dropped the car off at 8:10 AM. Bill had it diagnosed and relatively fixed by 11:10 AM. It was only not "completely" fixed because there was a part that he recommended but was not in stock anywhere in Clemson (which was no fault of theirs). Bill was able to reassure me that my son's car would be completely fine to drive home and that we could wait to replace that part once we arrived. He had us on the road home by 11:30 AM. I will add that all of this was done while his internet was down; he could have easily told us he couldn't use his shop computer and not looked at the car, but he used a different resource instead because he knew how important this was to us and that we were in a time crunch.I am so happy we found this shop and had such a positive experience! I am also happy to know that it will be right down the road from my son if needed, when he moves back to Clemson in the fall. We will definitely use this shop again!Service: Auto engine diagnostic
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May 2023 by J. Alex Schechter
Dishonest or incompetent? Hard to tell.Went in to get a trailer hitch out on my vehicle. First Bill argued with me that he wouldn’t do it without printed manufacturers instructions. After I was able to find them, he told me he couldn’t do it because my vehicle was missing the pieces to install it and it would require cutting into the frame and re-welding the necessary parts on. Turns out he was either lying or just can not count. All parts are present easily used/attached. I don’t know if this place just didn’t want my business or we’re trying to soak me for unnecessary labor, but either way, thoroughly untrustworthy. Would actively discourage people from using their services.
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May 2023 by Adeel Zaheer
Dude, let me tell you about Big V Automotive, the absolute kings of moped repairs! These guys are the real deal when it comes to fixing up your ride. I had a major issue with my engine cover, and I was freaking out, but these dudes swooped in and saved the day. They fixed it up in a jiffy, and get this, the charges were like pocket change! Will and Mac, man, they're the coolest in the business. Working with them was a blast! Trust me, if you need your moped fixed, you gotta hit up Big V Automotive. They've got the skills and the vibes to keep you rollin' smooth. Highly recommended, my friend!Service: Oil change
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April 2023 by Pete M.
I am an out-of-state Clemson dad. I paid Big V $1000 to install 3 ignition coils in my student daughter's car ($300 parts, $700 labor). The parts failed in 3 months. My shop pulled the parts. Two were off-brand no name parts I found on EBay $79 for 6. I had to pay my shop an additional $750 labor to install new quality parts. I paid for labor twice. I asked Bill to reimburse me. He said "No."He refuses to take responsibility for my loss caused by his installation of cheap bad parts. He told me it wasn't his fault the parts were bad and to take it up with the parts supplier. This after I mailed him the parts so he could get a refund. But refuses to reimburse me. Buyer beware. Big V does not stand up for its work.
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February 2023 by Sara Smith
I was here today and I wish I could give more stars. These are some seriously kind and lovely people. They do their job very well and make sure that everything is just right afterwards. We had our break pad and rotors changed along with some wheel alignment adjustments and they really went above and beyond. EXTREMELY fair priced and amazing service. We were there and out in a flash. If you have any concern about going to a new mechanic, please choose this one. They will treat you right!! Will definitely be back if and when I have more issues. You guys are wonderful and I hope your business flourishes even more.Services: Brake service & repair
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October 2022 by Ben Herron
Bill and Cameron are effin amazing. The moped whisperers. Don't go to anyone else.Services: Battery
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October 2022 by Michael Reeder
Got my car in and out!!! Great pricing as well
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October 2022 by Jared Glickman
Great service at a good price done quickServices: Battery
