O'Reilly Auto Parts in Cayce, South Carolina provides parts, tools, and accessories alongside store services like free battery and Check Engine light testing, wiper blade and bulb installation, and brake rotor resurfacing. The store is noted for its exceptional and kind customer service, with staff described as amazing, knowledgeable, laid back, and professional. Employees consistently go above and beyond, offering help with engine codes, performing installations like changing lights, and even bending a steel line for a customer. The manager and crew receive repeated praise for fantastic service, with specific mention of handling an eight-year-old warranty with no questions asked and providing helpful, down-home southern hospitality. The physical store is also highlighted as being super clean and very organized, with no visible dust, dirt, or oil. Customers report walking away from rival stores to become repeat customers due to the welcoming, helpful environment where staff greet them with a smile and provide over-the-top service.
Timothy W. was so helpful. I came in to get a blinker light replaced. Timothy replaced it and discovered it wasn't the bulb so he also checked the fuses for me. He was very kind and very knowledgeable.
November 2025
Always helpful and great customer service! Charlene and Dawson are awesome!
October 2025
The store was clean and well stocked, and the staff was very friendly and knowledgeable!
