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February 2024 by Anthony E Tindal
This is truly a sad day for me I used to like this place until I received bad mannerisms from a Manager instead of explaining to me thier terms and conditions it was communicated to me with anger and no regards for the customer. Still the same bad customer service from woman with glasses.
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February 2024 by Melba Johnson
They couldn't remove tiny spots from a wool blend coat,they informed me they may not be able to but they still charged me 12.00..what was that charge for!? It also had no cleaners smell to it..made me think they just took it,put the plastic covering over it and said pick it up..they were friendly enough however I feel the 12.00 charge was uncalled for.
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January 2024 by Jamil Lee
The lady working on Dec. 11th 2023 had the worst customer service that now I see as the norm I walked in the shop, she put her hand out to get my ticket and didn't say can I help you or anything. So I took it upon myself to say hello and she said " well you walked in this door you should say hello first.," I said well customer service is definitely gone in here. I will never send no more money ever there. She is rude and no customer service skills at all.
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November 2023 by Brandon P.
The absolute worst customer service I've ever experienced. It was a rainy day so I pulled up to the covered pickup lane. The person inside didn't come out but waved me around to come into the store. So I parked my car and brought in my item in the rain after the employee unlocked the door. As I entered I apologized for thinking that was a pickup lane, but the employee confirmed it was and proceeded to tell me how inconsiderate I was to expect her to come out because the weather was bad (don't forget the lane was covered for what one would think would be this exact reason). She became intensely combative when I told her that she wasn't being professional. She let me know that it's not her business and she's not concerned with being professional. I let her know that whatever she's going through that Jesus loves her and God has her back. She became even more combative and told me that "She goes off energy" and that "I didn't pass the vibe check." She also told me that I was weird and that she could tell from the moment I walked in. She continued yelling at me and then told me to leave. The lady has dreadlocks if you're concerned with who you'll encounter while visiting this place. I certainly didn't leave anything for them to clean.
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November 2023 by Chris Morales
Great folks. Great work. Great prices.
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November 2023 by Alex Vazquez
I'm giving 1 start since is the minimum, they lost one shirt and one pair of pants, they told me that I have to wait 30 days to recover my pants or paid for them. Why I have to wait 30 days when I come for a service I paid for the same immediately? I don't ask for 30 days to see if my card pass. Long story short, take your clothes to other place. I saw another client giving a complaint because they damaged their jacket.
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October 2023 by John Wright
I understand that not every spot will come out. These people simply don't acknowledge when I pick up my laundry. I get home with the same dirty clothes. No one wants to pay inflated prices for laundry that isn't properly cleaned.
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August 2023 by Matt Mcmillan
Lost a pair of my dress pants at the end of March 2023. I tired calling the manager several times over several months with No return call. The actual employees were very apologetic and nice but couldnt help me. Unfortunately the business cost me 120.00. 60 for the lost pants and 60 to replace. This company and management do NOT care about the customers.Service: Laundry wash & fold
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August 2023 by Karl Sterner
about 30 minutes ago i went to the drive thru to drop off my dru cleaning. no one came out so i went in and had my shirts and pants ready. the worker asked name and phone and i provided. she went to grab my bundle (as the counter was filled w clothes) and i asked if she was going to mark the ticket with how many items i had and she gasped, like it was an inconvenience for her! I told her nevermind and i would find a dry cleaner with customer service and her customer service was horrible, just horrible!!! I will never support Kleen Kare Cleaners and Laundry.
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July 2023 by Karl S.
Horrible customer service today at the drive through the lady gasped that I requested she write down the number of pieces I was dropping off! Will never return horrible customer service!
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June 2023 by Janice Tillman
Hi my name is Ms Janice me and my fiancé Mr Anthony had truly a wonderful time at this location today and a wonderful experience with Ms Brittany she’s always pleasant positive and very helpful every time I come here Ms fiancé Mr Anthony had a very unprofessional experience with an employee here that was very rude to him and said she was the manager of the store. Well we hope that you would consider making Ms Brittany a manager for this location as she would be great .
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May 2023 by Mce
Great staff and they do a wonderful job with my clothes!
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March 2023 by Gerald Adams
They're ok but they should have kept cleaners on Augusta hwy.
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March 2023 by Catina “Tina” Wright
Their prices are alright and most of the time they have good customer service.
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March 2023 by George Prescott
There was no double crease in my pants legs. Great job
