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“I wanted to take a minute to give a good word to this O'Reilly's, a man named Daniel really helped me out today. I was driving my truck when my battery light came on, they tested my truck out and it turned out to be my alternator. They set me up with a new alternator, I was able to change it out, and Daniel personally did everything he could to help me, and I was able to get right back to my day. Thanks again man ?”
“Friendly customer service, but I called this location before I drove 30 minutes to check specifically what I needed. When I arrive, I am told that what I actually needed was going to be $100 more than what was quoted over the phone.”
“I was able to order the correct battery online. I brought the old one in for the core fee. Staff was very helpful and knowledgeable. New battery was waiting on me when I got to the store.”
“This is the place you want to go! The team is extremely professional and personable! They repaired my flat, while at the same time made my family and I feel welcomed. I recommend the shop to anyone passing through or who live in the area.”
“I placed an online order for my car battery not knowing that the store was about to close. Josh graciously waited a couple of minutes after 8 so that I could get to the store. Thank you!”
“Very friendly staff! I was in and out within 5 mins! Was a true blessing to meet such awesome people! Really brightend my day when I was having a really rough one!!”
“Mr. Paul was phenomenal! Not only was his customer service amazing, he went the extra mile to make sure my mother’s new battery was secure and working properly before we pulled off. May God bless him abundantly!”
“Robert was absolutely amazing and helpful! I had gone to a competitor (closer to my home) to get my battery/alternator tested, as my van had trouble starting. The competitor wouldn't assist me because it was raining, so I drove to this location. Robert had no problem with going in the rain to test everything. He checked my battery, alternator, starter and check engine light, as the rain started coming down harder and harder. He then helped me select the correct battery, that needed replacing. He also took it out to my van for me in the pouring rain. As I as driving down the road, I realized I had told him the wrong year on my van. I called and spoke with him, turns out I needed a different battery. By the time I got back to the store, he had done the exchange and had the new battery ready to go. He once again, came out in the pouring rain to place the battery into my van. I can not express how thankful I am. This was a Sunday, I had my kids, my husband was out working and I was distressed knowing what was going on. Robert also thank me for the business and me know he would be there until 6 that day if I needed any other assistance. He truly went above and beyond with his customer service. I will definitely be back in the future for anything that is needed with my vehicle. Thank you Robert!!”
“I really like O’Reilly’s. I usually go there first before going to the other part stores. They have a great, knowledgeable staff who are eager to serve you. They usually have what I need in stock. Two thumbs up!”
“I went to this location in Irmo, SC and was helped by a bright and helpful young man named Billy. He did the free check engine light test for me and we determined it was my gas cap I had not closed properly. He also checked my battery as well and told me it was 100%. He's in automotive school and O'Reilly does well with employees like him. I'll be back for sure. Thank you Billy. Michelle Clark”
“Had a great experience picking up some windshield wipers. I would definitely recommend the silicone wipers. Miss Ree helped me find the exact kind I needed and taught me how to install them. Very happy, thank you Miss Ree!”
“We had to make an emergency stop because our lights went out on the highway. Being that both lights went out at the same time my fiancé and I were thinking it was an issue with the fuses. After getting the fuses we thought we needed. I went back inside to ask Mason a question about reading the fuse box and he offered to come out and assist us. Yes I know that’s what they’re supposed to do but Mason went above and beyond to help us figure out the issue. He was helpful, kind patient, and found the issue that we had overlooked. Mason I cannot thank you enough for your help you are a true angel. Being hours away from home you were a true life saver to us thank you again.”
“My wife came in to get a battery starter today and the manager is the only person with a gate key. Now we are still stuck before we can't start our car. Hopefully, they hire someone that they can trust because this was a total inconvenience.”
“Kevin should be running this store. Every time I come in there he’s super positive and is super helpful. Better than every O’Reillys store I’ve ever been to!”
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“I walked away from a rival auto parts store down the street who didn't want to be bothered, and told me so. I walked into Oreillys and they greeted me with a smile and even printed out the error engine codes from my car so I could show them to my mechanic. Great job Charlene! You just gained a repeat customer!”