“I’m not sure why I waited so long to switch pharmacies! Shop local and support local indeed!I recently switched to Hawthorn from a neighboring big box pharmacy. Coming from a place where you’d be on hold 10-20 minutes just for someone to answer the phone, Hawthorne has been amazing! Seriously thought, the service has been impeccable. You call and they answer without having to spend your life on hold. They’re friendly and respectful too. A few weeks ago, I needed a script filled that has recently gone generic and unfortunately the generic was out of stock, but they did have the brand name. The staff made sure to not only make me aware of this, but notify me that my payment would potentially be much more because it was brand. They offered to run the insurance to determine the price and requested permission to fill based on this fact. The other pharmacy would have NEVER done any of that!There is an app which you can use to communicate with the store, request refills, and will even remind you to take your medications. Couldn’t make it easier than that!”
Medical Supplies
Medical Supplies
Medical Supplies
“I’m not sure why I waited so long to switch pharmacies! Shop local and support local indeed!I recently switched to Hawthorn from a neighboring big box pharmacy. Coming from a place where you’d be on hold 10-20 minutes just for someone to answer the phone, Hawthorne has been amazing! Seriously thought, the service has been impeccable. You call and they answer without having to spend your life on hold. They’re friendly and respectful too. A few weeks ago, I needed a script filled that has recently gone generic and unfortunately the generic was out of stock, but they did have the brand name. The staff made sure to not only make me aware of this, but notify me that my payment would potentially be much more because it was brand. They offered to run the insurance to determine the price and requested permission to fill based on this fact. The other pharmacy would have NEVER done any of that!There is an app which you can use to communicate with the store, request refills, and will even remind you to take your medications. Couldn’t make it easier than that!”