There should be a "0" star option. I have been calling and waiting three months for 5 solar fence caps, they have ordered the wrong size, then lost an order and now they have delivered a box of stair bracket kits in place of my caps. This is the worst store, they are above incompetent,
October 2021
terrible costumer service. tried returning lumbar and they didn't give us the full amount claiming things were missing. everything was dropped off and picked up how it was. our helper was on her phone sending tiktoks while supposedly trying to figure everything out. super slow service and not helpful.
December 2018
They have horrible customer service desk employees. They're unhelpful and are always annoyed. Never fails whether we call or pick up an online order or exchange items that don't work. The lady at the desk is more interested in her phone than working. I wish there was another home improvement store in town.