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February 2024 by mike tribby
Took in 6 shirts got a receipt for 6 shirts went Thursday to pick up shirts they only had 5. Mr Fowler seen 6 was changed to 5 and was going to call me he never did After talking to a woman today my take away is that Fowler cleaners just doesn't care. So much for customer service
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June 2023 by D “incog” Hawk
Broke my buttons on my suit, broke the same way. They said I would have to bring my own replacement buttons. Of course, they say they aren’t liable, they have signs. It’s a cleaner’s job to give your clothes back better than before, meaning clean. I’ve been to other locations and other cleaners, yet this is the worst experience I’ve ever had.
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June 2023 by Jennifer Burger
They always get my comforter sets clean.They are fast, friendly. I will continue to use them and recommend them to everyone.Service: Comforter cleaning
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June 2023 by Derek James Hawk
This cleaner broke both buttons on my suit. Steer clear if you want your clothes back intact. Other Fowler Bros locations have been good, particularly Springfield, and haven’t broken anything in 10 years of service. But, the BS location was unapologetic. Their resolution of “bring your own buttons” wasn’t acceptable so a review is my best recourse. Charging for this type of service is absurd.
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April 2023 by Waldemar Perez
Please read the attached photo, apparently they are not responsible for anything that happens with your clothes. Took a citadel jacket and the buttons went missing. It looked like if someone had pulled them off. Those buttons are expensive and when asked what happened they show me the print out letter attached. Don’t be a victim and businesses like this should not be sponsored. Not the first time as well.Services: Clothes pressing
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March 2023 by Ken Mayfield
Rude, expensive and not very attentive to directions. Used to go there quite a bit. No more. New Master’s Mark Cleaners opening across the road. That’s where we’ll go.
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March 2023 by Leigh Brown
Dress doesn’t appear to have been cleaned. The stain is still crusty. They would not refund my money so they get to keep my $15 but have lost my business.Service: Eco-friendly cleaning
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March 2023 by P Bowlin
I have been taking my clothes there for years, but the past several times the service was terrible when getting my clothes back. I keep giving them the benefit of a doubt but I just picked up 6 shirts that I had pressed and all but one is terrible. I could do a better job pressing a shirt off. I am having to re- iron them. I had them pressed so I wouldn't have to. I am just disgusted with such poor service. What has happened to your service? I hate to complain but this is ridiculous.
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March 2023 by Sam Nelson
Do you like buttons on your button up shirts? No? Then this is the place for you! 7 shirts in, 3 back to me missing buttons! They will decimate any button in their path!
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March 2023 by Justin Dover
Took in 4 suits and 4 shirts for dry cleaning. The shirts are great except the collars got pressed a little off otherwise no issues there. 2 of the suits had no issues, one had both buttons broken in half and one has right collar completely unpressed. Will not be going back to Fowlers in the future.
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March 2022 by Darrell Rice
Don't know if the service I got is typical, but the customer service was okay and the dry cleaning part was a nightmare. They told me one date, had me come there to pick up my shirts and they were not ready. Repeatedly told me to come back the next day. Eventually after 4 days they had my shirts ready.
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March 2022 by Центр Исламских Исследований и Просвещения
Stole my veil when packing with the dress.
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March 2022 by Liya M
HORRIBLE!!! Got my stuff in same condition. Absolutely nothing dry cleaned. All 7 coats still have dry dirt spots that I can wipe with nail and TONS of hair on coats just terrible experience. Waste of my $69...what kind of business is this??? Poor quality. This business should be shut down! If you don't clean or dry clean clothes then stop accepting service!
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March 2021 by Taylor Hedgepath
I came here just because it’s close to our places or accommodation. Won’t be returning. I’m supposed to assume that pickup day means that afternoon so if I rearranged things to pick up in the morning it doesn’t matter it won’t be done until the afternoon (whatever time that means 12pm-7pm?). Let’s not forget it’s just a full sized comforter that’s been here since the previous Thursday. Whatever.
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March 2021 by Daniel Town
Very nice service.
