-
October 2023 by DG V
READ IF YOU HAVE A TALLER VEHICLE!I stopped by the day before requesting the service & gave information about my vehicle & was told to return as early as possible the following day.I showed up early right at opening only to be told my medium roof transit van was too tall to fit in the shop. While the van is taller than most vehicles, it fits through drive through restaurants with no problem. The garage doors are very tall and even with normal types of maintenance lifts, it shouldn’t be a problem. I haven’t had a problem at any other shop in the past as these vans are very common. The communication about it is what frustrates me as I showed up a full day ahead of time and told them what I was driving. My reason for leaving this review isn’t to get anyone in trouble, but to perhaps highlight a potential issue for customers and encourage the shop to invest in the means necessary to work on vehicles that are taller than average in the future. Medium roof transit vans are very common (THANKS, AMAZON!) and should not be an issue to get a simple brake job at a local shop. I would much rather support a local shop than Midas or Firestone. The man I dealt with was friendly, I just wish there was better communication on the front end & a possible solution explored, as I know brake jobs don’t require the vehicle to be lifted very high to complete.
-
October 2023 by Tami Sanders
Had an appointment for 8:00 am, was going to wa6but was told it could be a 2 hour wait so left and called back around 1200 am and told vehicle has not been looked at, then after we received a call around 2: pm just to be told that they will not be able to service that day, unbelievable. Will definitely not be going there again.
-
August 2023 by Carol Yoder
I was heading to VA from GA (just a single mom with my 2 daughters) when I hit a big piece of tire on I77. Thankfully we were only about a half a mile from an exit. I pulled into the gas station to see what damage was done. I knew I was dragging something. I was parking when I looked up and saw the tire shop!! I immediately started thanking God for bringing me to this place! I pulled up and they looked at it almost immediately. Thankfully no major damage was done, just the entire shield under my van was ripped off and my bumper was loose. They secured it for me and we were able to get back on the road sooner then I expected. The entire crew were friendly and the gentleman at the desk was a huge blessing to us!! He didn't charge us anything and wished us a safe rest of our trip. Folks, there are still good people out there!! :) I met them today!! I left there reminded again how good God is!!
-
May 2023 by Marie Hinson
Pope and Davis in blythewood South Carolina is a wonderful place to get your vehicle worked on everyone was wonderful and the manager Nate was phenomenal over and beyondService: Auto maintenance
-
April 2023 by Ace Wesley
My 06’ grand marquis was running hot called and Mr Nate told me to come in they would take a look.Told me the problem in less than a hour asked if I wanted it fixed I said yes,2 hours later my car was fixed no more leaks nor running hot. Great shop I will most definitely be returning for all my car needs good ppl and good shops are hard to come by. Great shop!Service: Auto engine diagnostic
-
April 2023 by C Holt
I have used Pope’s for my car, Nissan rogue, my sons, Infiniti, as well as my daughters Chevy. We have been pleased with each repair that was done. Nate is a great guy very friendly and helpful. Will continue to use them for any future repairs. Thanks !Services: Electrical repair
-
April 2023 by jeston woodhall
I'm a General Manager at a local business. I have partnered with them over some customer issues I've had to resolve. Great group of guys!
-
March 2023 by penny copeland
So nice we have share again Excellent Service ..my mom 87 still moving and handling most of her affairs She can be an easy target…and too many times we have to step in and straighten things out.. not here at Pope Davis Blythewood Just a few days ago she stopped at Pope Davis Nate was patient and on point. He has performed all types of services on our vehicles. We trust Nate and the services performed at Pope Davis Ask for Nate ..he is one of the good guys you can trust to FIX your vehicle
-
February 2023 by Greg Bledsoe
They just want your money. I went in for an alignment. Afterwards the guy goes oh by the way you need new struts so your car is still going to pull. Um so why didn't you tell me that beforehand instead of taking my money just to literally say that my problem isn't fixed. An honest shop would've said hey an alignment isn't your issue here, it's your struts (which by the way they wanted over $800 for. I changed the whole suspension on my car, struts, shocks, and springs for $500..) but instead they took my money knowing that wasn't my issue at all, and for those who don't know, when you get new struts you will need your car realigned so they were trying to charge me for 2 alignments and a ridiculous strut price. Just go to Joey SharpesService: Wheel alignment
-
February 2023 by Larry Leitner
Great service. I believe they're my new oil change and some services place. I'm checking on tires next time I'm in.
-
November 2022 by Allison McEntee
I stopped at Pope-Davis around 4pm on a Friday afternoon with a flat tire. I was in a rush and the shop was able to patch it quickly for a very reasonable price. The staff was very friendly!Service: Tires
-
September 2022 by Alex Owen
Waited 6 hours for them to tell me they couldn’t do the alignment. Then when asked about it the mechanic just looked at me and shrugged his shoulders like he didn’t have a care in the world.Service: Wheel alignment
-
August 2022 by Monica Glazier
Debated taking my freshly bought, but used '15 Jeep Wrangler to a Jeep-specific service shop, but really wanted to keep it local to Blythewood. Needed an alignment at the least, plus more thorough safety check due to a serious concern. Everyone was SO professional and met/ exceeded my (very skeptic) expectations! From Nate in the office, to Marco and Shane in the shop...true experts and grateful to have such professional auto service right here in Blythewood. Certainly earned my respect and appreciation. Will schedule my next service/ appt/ tune-up without hesitation. Thank you!Service: Wheel alignment
-
July 2022 by Turi Chitty
I love this shop! They are worth every penny to get your car fixed right....the first time....The staff is professional, honest and don't waste time. This is my second time going to Pope-Davis and I will definitely go back!
-
July 2022 by tammy long
We will never use this business again also wouldn’t refer anyone else vehicle released claiming to be fixed and broke down 2 days later for the problem they supposedly fixed..Never again!!Service: Auto water leak repair