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April 2024 by Ben Lady
Food was served quick and fresh. The employee taking the Drive Through orders was unbelievably slow and he could not get our drinks right. It took us 5 minutes to order and 1 minute to get our food. We also asked for extra sauce and they forgot to put that and napkins in our bag.
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April 2024 by susan cook
I hope tye Asian Chicken salad is a permanent feature on their menu.
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March 2024 by Kaleigh Harrison
Haven’t even tried the food yet but these guys are the best. I pulled up at the last minute before they closed, fully expecting to be sent on my way, but they were so polite and patient, I felt the need to express my gratitude to the closing staff tonight ??
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March 2024 by Aryana Jimenez
Stephen in drive thru took my order last night during rush hr. I just wanted to say he was phenomenal!! He took my order and clarified what I asked for, read my order back to me and swiftly had the line moving. Thank you Stephen for greeting me with a smile at the window you made my night ❤️
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February 2024 by Eddie
Zaxbys needs a good cleaning on the inside, starting at the front door, counters, floors, bathrooms, etc...
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January 2024 by Jenny santiago
They always forget to put my
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January 2024 by G Smith
Made an online order, waited 20 minutes before leaving to pick it up thinking that was ample time to allow the order to process. I get to the store and asked if my order was ready.. nope, they hadn't even started making it 30 minutes after receiving the order! Had to ask the cashier where my food was and of course, when they checked the back, they STILL had not began making this order (20 tenders and 4 large fries) .. another 55 minute wait in the store before my order was handed to me and I still had to ask for the additional sauce I requested when putting this in. The staff offered no apology or acknowledgement of being so far behind. I do understand being short-staffed at times but you have to draw a line at being competent at some point. Food is great, service is horrible and unorganized.
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January 2024 by Tina M Morgan
Made me wait for my one sandwich behind 4 people with loaded up trays of food who were behind me in line, they said because I asked for a slice of cheese on my sandwich.When I got home, no cheese, which I paid extra for.This place is lousy. Find something else.
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January 2024 by Michiel Taylor
Food was on point but it seemed like the staff was very disorganized,with that being said though it was busy so I understand.
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December 2023 by Ayden H
the drive thru is takes so long!!!
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November 2023 by Kristopher Legge
Drive thru. They didn't give us utensils or napkins. Food was good though.
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November 2023 by Jeff Galbraith
Great young man greeted us at the counter and gave us a few recommendations as we had never been there before. We had some chicken sandwiches and chicken strips. Everything was very good. We ate in the restaurant which was the only disappointing thing about our visit. It was colder than the artic in that place. All the employees were even wearing jackets or coats.
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November 2023 by JuanTwoThree Five
This is my second best location out of 4. The one in Walterboro, SC just plainly sucks lately. This one however, no matter what time you go in the day; You will get the same service.
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November 2023 by Caraline Bennett
Absolute great service that I just received I wish I got the people's names because they were very kind got my order out fast correctly AND fresh.
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October 2023 by Jerry T.
The location in Bluffton SC was understaffed and dirty inside. My order was screwed up and items I paid for on the bill were missing.This is probably a staffing issue. My salad was also not up to standards. The bathrooms were filthy. This place needs new owners or shut it down and regroup. SAD.
